Dental Appointment Scheduler

Advantage Surgical and Wound Care; Stockton (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Advantage Surgical and Wound Care in Stockton, CA seeks a Full-Time Dental Appointment Scheduler to coordinate patient scheduling, insurance verification, and treatment plan discussions. You will liaise with patients, care providers, and the clinical team to ensure smooth daily operations and accurate records.

The ideal candidate has at least one year of dental-setting experience, excellent communication skills, and comfortable using basic computer systems for online training, patient data

Qualifications

• One year of experience in a dental setting.

Responsibilities

• Schedule appointments and verify insurance.
• Discuss patient treatment plans and provide cost estimates.
• Answer patient calls, emails, and questions, including insurance details.
• Provide administrative support to clinical staff.

Skills

Excellent communication

Customer service

Computer skills

Job description

Job Details

Location: Stockton, CA

Salary Range: $17.83 - $21.00 Hourly

Job Title: Full‑Time Dental Appointment Scheduler

Responsibilities

• Manage communication between patients, family members, care providers, and other health care institutions.
• Scheduling appointments, verifying insurance, and discussing patient treatment plans.
• Perform analytical and data entry tasks.
• Answer patient calls, emails, and questions including insurance estimates.
• Confidentially manage patient accounts.
• Schedule patient visits and answer pre‑visit questions, including billing.
• Ensure compliance with professional standards and regulatory requirements.
• Provide patient consultations and recommended treatments.
• Discuss cost of service, insurance coverage, and payment options.
• Work as a team player to ensure each patient receives the best service possible.
• Get prior authorizations for procedures.
• Scan documents into patient account.
• Assist care team with setting goals for quality assurance and best practices.
• Provide community resources and referrals for continuing care.
• Manage, handle and review relevant paperwork.
• Provide administrative support to clinical staff.
• Insurance verification and frequencies with various entities.

Qualifications

• One year of experience in a dental setting.

Skills and Experience

• Excellent communication and customer service skills.
• Familiar with basic computer usage required for online training, patient record access and email.

Physical/Mental Demands and Work Environment

• Frequent standing, walking, and sitting required for extended periods.
• Frequent bending and reaching.
• Able to lift and carry 15 pounds without accommodation.