Dental SaaS Implementation Lead

Planet DDS; Irvine (CA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Planet DDS seeks an Implementation Solutions Consultant to lead onboarding for dental practices of all sizes, from solo offices to multi-site groups. The role sits at the intersection of technical configuration and project leadership, designing workflows, configuring systems, and guiding customers on best practices to drive successful go-lives.

You’ll work across internal teams to refine our implementation methods, ensuring smooth deployments and measurable outcomes.

Qualifikationen

• Bachelor's degree from an accredited university.
• 2–4 years of experience in software implementation (SaaS strongly preferred).
• Comfort operating across both technical (system configuration) and interpersonal/PM (client-facing delivery) responsibilities.
• Strong communication skills and ability to translate technical configuration into plain, actionable guidance for customers.
• Self-starter who takes ownership of outcomes and can solve problems rather than waiting for direction.
• Experience in consulting, project discipline, and curiosity about dental/orthodontic workflows is highly valued.

Aufgaben

• Lead end-to-end implementation projects for customers of varying size and complexity, from single-location to large multi-site organizations.
• Design and configure system workflows tailored to each customer's practice model and operations.
• Consult with customers on best practices for dental/orthodontic workflows during onboarding.
• Collaborate with Training, Support, Product, and Account Management to keep implementations on track and on schedule.
• Manage timelines and stakeholder communications, including executive levels, with risk mitigation.
• Identify friction points in the process and drive continuous improvement.

Kenntnisse

SaaS implementation

Project leadership

Strong communication

Ownership / self-starter

Ausbildung

Bachelor's degree

Jobbeschreibung

Planet DDS seeks an Implementation Solutions Consultant to lead onboarding for dental practices of all sizes, from solo offices to multi-site groups. The role sits at the intersection of technical configuration and project leadership, designing workflows, configuring systems, and guiding customers on best practices to drive successful go-lives.

You’ll work across internal teams to refine our implementation methods, ensuring smooth deployments and measurable outcomes.