Strategic Account Manager, Named Accounts - Dental SaaS

Planet DDS; Atlanta (GA); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts

Telehealth

401(k) and match

Life and AD&D insurance

Disability insurance

Vacation and holidays

Volunteer Time Off

Employee referral program

Additional benefits

Job summary

Planet DDS is seeking an Account Manager, Named Accounts, to serve as the primary contact for key customer accounts and drive up-sell within a growing SaaS platform. You will nurture relationships, analyze product usage, and promote deeper product adoption across existing customers.

Ideal candidates have 2–4 years in account management within SaaS, strong communication skills, and a proactive approach to uncovering client needs. Hybrid work options in Atlanta and other offices are available.

Qualifications

• 2-4 years of account management or related field.
• Prior experience in a SaaS environment.
• Dental SaaS experience preferred.

Responsibilities

• Develop and maintain strong relationships with key stakeholders within customer organizations.
• Identify opportunities for up-selling and cross-selling our products to existing customers.
• Promote deeper product penetration and ensure customer success.
• Maintain accurate records of client interactions and sales data.
• Provide clients with updates on new features and best practices.

Skills

Account management experience

SaaS experience

Customer relationship building

Sales coordination

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Job description

Planet DDS is seeking an Account Manager, Named Accounts, to serve as the primary contact for key customer accounts and drive up-sell within a growing SaaS platform. You will nurture relationships, analyze product usage, and promote deeper product adoption across existing customers.

Ideal candidates have 2–4 years in account management within SaaS, strong communication skills, and a proactive approach to uncovering client needs. Hybrid work options in Atlanta and other offices are available.