Dental Receptionist/ Scheduler

Bay Smiles Dental & Implant Center

Berkeley (CA)

On-site

USD 34,000 - 48,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Paid time off

Dental insurance

401(k)

Employee discount

Paid sick time

Travel reimbursement

Free parking

Bonus pay

Job summary

Bay Smiles Dental & Implant Center in Berkeley is seeking a full-time front desk scheduling coordinator to manage phone calls, appointments, and patient interactions with a focus on service excellence.

The ideal candidate has private practice experience and proficiency in Eaglesoft, Slack, and Microsoft Suite, with strong communication and time-management skills. Monday–Friday, 8am–5pm, with competitive compensation and benefits.

Qualifications

Experience in a private dental practice is REQUIRED.
Experience with Eaglesoft, Slack, and Microsoft Suite is REQUIRED.

Responsibilities

Answer phones and manage patient scheduling.
Guide patients through treatment discussions and scheduling.
Provide exceptional front-desk customer service and education.
Support front-office team with time management and workflow.

Skills

Patient communication

Time management

Multitasking

Team collaboration

Tools

Eaglesoft

Slack

Microsoft Suite

Job description

Looking for a rockstar front desk receptionist, dental scheduler

Bay Smiles Dental & Implant Center is a premier dental practice dedicated to delivering exceptional patient care in a welcoming and state-of-the-art environment. Our team specializes in a wide range of services, from general dentistry to advanced implant procedures, ensuring comprehensive care for every patient.

At Bay Smiles, we pride ourselves on our commitment to innovation, excellence, and patient satisfaction. Join a supportive team that values professional growth, collaboration, and making a positive impact in the lives of our community.

If you're passionate about dentistry and looking to be part of a dynamic, patient-focused practice, Bay Smiles Dental & Implant Center is the perfect place to grow your career!

Pay

$25 - $35 per hour
Competitive salary based on qualifications and experience.
Commission-Based Incentives: Receive additional compensation sales of treatment

Shift & Schedule

Monday to Friday
Day shift
Work Hours: Monday through Friday: 8AM - 5 PM
Breaks: 60-minute meal break
Weekend Work: No weekend shifts required.
Holiday Shifts: NO holiday shifts

Requirements

License & Certification: Basic life support, Driver’s license

Preferences

Experience with Eaglesoft, billing insurance, verifying insurance, checking outstanding claims, scheduling appointments, patient care, Gsuite knowledge, computer savvy

Job Description

Our privately privately-owned, state of the art dental practice located in the east bay area offering complete, comprehensive dental care to our community since 2005. Our team is dedicated to helping all our patients achieve optimal dental health. We have an opportunity for a full-time Scheduling Coordinator to add to our amazing team.

Our Scheduling Coordinator is responsible for managing the patient experience of our office and being a productive member of the front office team. From answering the phone to making appointments and discussing treatment, our ideal candidate will excel in:

Exceptional patient communication & education
5-star service on the phone & in person
Proven computer & time management skills
Productive appointment scheduling & efficient workflow processes
Achieving goals with autonomy and minimal supervision
Fast-paced environment with a service-driven mindset
Understanding of & working with various dental insurance plans
Treatment planning/case presentation
Assisting patients in achieving optimal dental health through regular professional care
Prior experience in a private dental practice (REQUIRED)
Experience with Eaglesoft, Slack, & Microsoft suite (REQUIRED)

Monday - Friday 8am-5pm

We are committed to finding the right person who aligns with our philosophy of providing affordable, high quality dental care while striving for excellence in all that we do.

This is a full-time position, No nights or weekends. Our benefit package includes a competitive wage based upon experience, along with:

Benefits