Front Desk

Smile Dental Parters - 1203 S Beechtree St

Grand Haven (MI)

On-site

USD 26,000 - 33,000

Full time

2 days ago

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Benefits offered by this job

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Job summary

Smile Dental Partners in Grand Haven, MI seeks a personable Front Desk Receptionist to greet patients, manage check-in/out, and schedule appointments in a fast-paced dental office.

This entry-level role rewards strong communication, reliability, and teamwork, with a competitive salary and opportunities to contribute to a welcoming patient experience. Requirements include 1+ year front desk experience, basic computer skills, and HIPAA awareness.

Qualifications

1+ year of experience as a dental receptionist or front desk admin.
Entry-level candidates welcome; customer service experience is a plus.
Strong interpersonal and communication skills are essential.
Reliable, punctual and team-oriented attitude.
Basic computer skills and ability to learn office software quickly.

Responsibilities

Greet patients warmly and professionally.
Manage patient check-in and check-out processes.
Schedule and confirm patient appointments by phone and in person.
Answer incoming calls and respond to patient inquiries.
Maintain accurate patient records and update demographics/insurance information.
Collaborate with dental team to ensure a seamless patient experience.
Uphold confidentiality and comply with HIPAA regulations.

Skills

Interpersonal skills

Communication skills

Customer-focused attitude

Multitasking

Punctuality

Tools

Office software

Job description

Friendly Front Desk Receptionist Wanted to Be the First Smile Our Patients See!

Smile Dental Partners is a trusted multi-specialty dental practice dedicated to providing exceptional care in a welcoming and supportive environment. We pride ourselves on delivering outstanding patient experiences through teamwork, professionalism, and a commitment to excellence. Join our team and help us create smiles that last a lifetime!

We are seeking a personable and organized Front Desk Receptionist to be the welcoming face of our dental practice. This entry-level position is perfect for someone with excellent communication skills and a desire to support a busy dental office. You will play a key role in managing patient interactions, scheduling appointments, and ensuring smooth office operations.

Pay

$26,100 - $32,700 per year
Competitive salary based on qualifications and experience.

Shift & Schedule

Monday to Thursday: 8:00 a.m. – 5:00 p.m.

Requirements

Years of Professional Experience: Experienced Dental receptionist / admin with 1+ years of practice
Entry-level candidates welcome; prior experience in a customer service or front desk role is a plus but not required.
Strong interpersonal and communication skills.
Professional and friendly demeanor with a customer-focused attitude.
Basic computer skills and ability to learn office software quickly.
Ability to multitask and remain organized in a fast-paced environment.
Reliable, punctual, and eager to contribute to a positive team atmosphere.

Job Description

Greet patients warmly and professionally as they arrive at the office.
Manage patient check-in and check-out processes efficiently.
Schedule and confirm patient appointments via phone and in-person.
Answer incoming calls and respond to patient inquiries with courteous and clear communication.
Maintain accurate patient records and update demographic and insurance information as needed.
Assist with basic administrative tasks to support front office functions.
Collaborate with dental team members to ensure a seamless patient experience.
Uphold confidentiality and comply with HIPAA regulations.

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