Dental Treatment Coordinator

Star Smile Dental; Anaheim (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Dental insurance

PTO

Job summary

Star Smile Dental in Anaheim Hills is seeking a Dental Treatment Coordinator to streamline patient intake, verify insurance, and guide patients through treatment plans. You will coordinate with clinicians to ensure smooth flow from check-in to chair, while handling billing and EMR documentation with care.

The role requires dental office experience, familiarity with Open Dental, Dentrix, Eaglesoft or Epic, and strong communication skills.

Qualifications

• Experience in a dental clinic or healthcare setting is preferred.
• Familiarity with dental software like Open Dental, Dentrix, Eaglesoft, or Epic.
• Strong understanding of dental terminology, insurance verification, and HIPAA regulations.
• Ability to explain complex billing/coding (ICD-9/10) in simple terms.
• Fluency in a second language is a plus.

Responsibilities

• Greet patients and manage check-in/out with exceptional service.
• Discuss care plans with patients using EMR systems (Athenahealth, eClinicalWorks).
• Coordinate patient flow with the clinical team for a seamless experience.
• Verify eligibility and coverage using dental software (Dentrix, Eaglesoft, Meditech).
• Handle medical billing, Medicare/Medicaid compliance, and CPT/ICD coding.
• Maintain HIPAA-compliant documentation and update patient records.
• Manage multi-line phones, data entry and file organization.

Skills

Dental clinic experience

Tech savviness

HIPAA knowledge

Billing and coding

Bilingual ability

Tools

Open Dental

Dentrix

Eaglesoft

Epic

Job description

Star Smile Dental - Dental Treatment Coordinator

Are you a master of organization with a passion for helping people navigate their healthcare journey? Star Smile Dental OC is looking for a dynamic Dental Treatment Coordinator to join our vibrant team in Anaheim Hills.

Pay

• $25 - $30 per hour

Competitive salary based on qualifications and experience.

Shift & Schedule

Flexible work schedule

Requirements

• Experience: Previous experience in a dental clinic or healthcare setting is highly preferred.
• Tech Savvy: Familiarity with dental/medical software like Open Dental, Dentrix, Eaglesoft, or Epic.
• Knowledge Base: Strong understanding of dental terminology, insurance verification, and HIPAA regulations.
• Communication: Professional phone etiquette and the ability to explain complex billing/coding (ICD-9/10) simply.
• Bilingual: Fluency in a second language is a major plus!

Job Description

Patient Advocacy & Education

The Warm Welcome: Greet patients and manage the check-in/out process with a focus on exceptional service.

Treatment Guidance: Discuss care plans with patients using EMR systems (Athenahealth, eClinicalWorks), explaining the 'why' behind their treatment in clear, friendly terms.

Patient Flow: Coordinate with the clinical team to ensure a seamless experience from the waiting room to the dental chair.

Financial & Insurance Coordination

Insurance Mastery: Verify eligibility and coverage using systems like Dentrix, Eaglesoft, or Meditech.

Billing & Coding: Manage medical billing, Medicare/Medicaid compliance, and medical collection efforts using ICD-9/10 and CPT codes.

Complex Coordination: Handle insurance verification for outpatient clinic services and ensure all documentation is HIPAA-compliant.

Office Operations

Records Management: Maintain and update detailed patient records and dental history.

Administrative Support: Manage multi-line phones, data entry, and file organization in a fast-paced environment.

Benefits

• Dental insurance and Paid Time Off (PTO).

Environment: Work in a supportive, energetic, and professional outpatient clinic.

Facility Information

• Name: Star Smile Dental
• Location: 5031 East Orangethorpe Ave , Anaheim, California
• Type: Dental clinic
• Healthcare Services: Dental office

Opening Hours

• Monday: Closed
• Tuesday: 8:00AM–5:00PM
• Wednesday: 10:00AM–7:00PM
• Thursday: 9:00AM–6:00PM
• Friday: 9:00AM–2:00PM
• Saturday: 9:00AM–1:00PM
• Sunday: Closed

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