Dental Front Desk & Scheduling Specialist

HealthPartners; Eden Prairie (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

HealthPartners is seeking a Dental Receptionist for the Eden Prairie Dental Clinic. This role welcomes patients, schedules appointments, and handles day-to-day front desk tasks with a focus on patient care.

You will manage patient communications, collect payments, verify insurance, and maintain accurate records while working with a collaborative team in a fast-paced clinic environment.

Qualifications

• High School diploma or GED.
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
• Two years experience as a medical or dental receptionist, or medical/dental insurance processing
• Two years experience in a customer service position
• One year experience using data look-up and data entry functions on PC based computer system
• One year customer service experience either via telephone or in-person within the last five years
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruptions
• Excellent oral communication skills
• Excellent written communication skills

Responsibilities

• Fields a wide range of questions about clinic operations and scheduling patients.
• Facilitates appointment scheduling and coordinates provider schedules.
• Collects payments for non-covered services at the point of service.
• Maintains patient records and verifies insurance coverage.
• Works with colleagues to share ideas and ensure smooth operation of the work unit.
• Performs other duties as needed to meet patient needs.

Skills

Customer service

Oral communication

Written communication

Organization

Multitasking

Education

High School diploma or GED

Job description

HealthPartners is seeking a Dental Receptionist for the Eden Prairie Dental Clinic. This role welcomes patients, schedules appointments, and handles day-to-day front desk tasks with a focus on patient care.

You will manage patient communications, collect payments, verify insurance, and maintain accurate records while working with a collaborative team in a fast-paced clinic environment.