Dental Receptionist – Growth Path & Benefits

Dental Dreams, LLC; Baltimore (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD (Edmondson) is hiring Front Desk Receptionists to join our talented and dedicated team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service in a fast-paced dental office.

This entry-level position offers a path toward leadership roles such as Lead Front Desk or Office Manager, with opportunities for career mobility and training. Benefits include medical/vision, free dental treatment, PTO, and 401K.

Qualifications

• Customer service experience.
• Experience with Dentrix or Eaglesoft dental software.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Baltimore, MD (Edmondson) is hiring Front Desk Receptionists to join our talented and dedicated team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service in a fast-paced dental office.

This entry-level position offers a path toward leadership roles such as Lead Front Desk or Office Manager, with opportunities for career mobility and training. Benefits include medical/vision, free dental treatment, PTO, and 401K.