Front Desk (Belair)

Dental Dreams LLC; Baltimore (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD is hiring Dental Receptionists to join our team. The role focuses on scheduling appointments, assisting with operations, and delivering excellent customer service.

This entry-level position offers a path to leadership roles within the dental office and opportunities for advancement. Responsibilities include greeting patients, checking in, verifying benefits, scheduling, and handling payments.

Qualifications

• Customer service experience is required.
• Front desk/call center experience is required.
• Bilingual Spanish preferred.
• Dentrix and/or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service experience

Front Desk/Call Center experience

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

Front Desk (Belair)

Salary Range: $15.00 To $18.00 Hourly

Dental Dreams LLC in Baltimore, MD (Belair) is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessaryMaintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish) - Preferred
• Customer Service experience - Required
• Front Desk/Call Center Experience - Required
• Dentrix and/or Eaglesoft - Preferred

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

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