Dental Front Desk Associate - Growth & Benefits

Dental Dreams LLC; Baltimore (MD); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility

Career training

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD (Edmondson) is hiring Dental Receptionists to join our talented team. This entry-level role focuses on scheduling appointments, assisting with operational goals, and delivering excellent patient service in a busy dental office.

The position provides a clear path to advancement such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, or Office Manager, plus benefits including medical/vision insurance, PTO, and a 401K plan.

Qualifications

• Customer service experience required.
• Experience with Dentrix or Eaglesoft dental software.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Baltimore, MD (Edmondson) is hiring Dental Receptionists to join our talented team. This entry-level role focuses on scheduling appointments, assisting with operational goals, and delivering excellent patient service in a busy dental office.

The position provides a clear path to advancement such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, or Office Manager, plus benefits including medical/vision insurance, PTO, and a 401K plan.