Dental Front Desk Specialist — Patient Care & Growth

Dental Dreams LLC; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Job summary

Dental Dreams LLC in District of Columbia (Alabama Ave) is seeking a Front Desk to manage scheduling, patient check-ins, and payments. This entry‑level role offers a pathway to Lead Front Desk or Office Manager with a strong emphasis on customer service and teamwork.

The position handles insurance verification and patient records in a fast-paced dental office. Benefits include medical coverage, PTO, 401K, and opportunities for advancement.

Qualifications

• Customer Service experience required or preferred.
• Dentrix and/or Eaglesoft experience (preferred).

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in District of Columbia (Alabama Ave) is seeking a Front Desk to manage scheduling, patient check-ins, and payments. This entry‑level role offers a pathway to Lead Front Desk or Office Manager with a strong emphasis on customer service and teamwork.

The position handles insurance verification and patient records in a fast-paced dental office. Benefits include medical coverage, PTO, 401K, and opportunities for advancement.