Dental Receptionist: Growth, Benefits, Dentrix Pro

Heartland Dental; Austell (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time

Benefits package

Collaborative team environment

Career growth

Friendly office culture

Job summary

Heartland Dental is seeking a Business Assistant - Dental Receptionist for our Austell, GA practice. This role supports front desk duties, patient scheduling, insurance coordination, and daily office operations to create a welcoming patient experience.

Ideal candidates have 1+ year of dental office experience, familiarity with Dentrix, and proficiency in Microsoft Office. Join a collaborative team focused on exceptional patient care and career growth.

Qualifications

• 1+ year of dental office experience.
• Experience with Dentrix preferred.
• Comfortable using Microsoft systems.
• Strong communication and customer service skills.
• Positive attitude and team-player mindset.
• Passion for delivering exceptional patient experiences.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Dental office experience

Dentrix

Microsoft Office

Communication

Customer service

Team player

Patient-focused

Tools

Dentrix

Microsoft Office

Job description

Heartland Dental is seeking a Business Assistant - Dental Receptionist for our Austell, GA practice. This role supports front desk duties, patient scheduling, insurance coordination, and daily office operations to create a welcoming patient experience.

Ideal candidates have 1+ year of dental office experience, familiarity with Dentrix, and proficiency in Microsoft Office. Join a collaborative team focused on exceptional patient care and career growth.