Dental Receptionist / Front Desk Coordinator ( Full Time)

HQRC Management Services; Jefferson Heights (NY); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts

Quarterly Performance Bonuses

Job summary

HQRC Management Services is hiring a Front Desk / Patient Coordinator for their Catskill, NY location. In this full-time role, you'll manage patient interactions, from greeting families to handling insurance verifications, all within a friendly, professional environment tailored for children.

The position offers a pay range of $22-$26 per hour, a $1,200 sign-on bonus, and comprehensive benefits including medical, dental, and a retirement plan. If you meet our qualifications and wish to make a difference in children's dental care, apply today!

Qualifications

• Minimum 1 year of dental front desk or receptionist experience required.
• High school diploma or equivalent is mandatory.
• Familiarity with pediatric dental terminology preferred.

Responsibilities

• Greet patients and families with professionalism and warmth.
• Verify insurance, update patient records, and process forms and payments.
• Schedule, confirm, and manage appointments using dental software.
• Ensure HIPAA compliance and accurate documentation.

Skills

Dental front desk experience

Communication skills

Organization skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Dentrix or similar software

Job description

Front Desk / Patient Coordinator - Full-Time
Location: Catskill, NY (On-site)
Pay: $22-$26/hour + Bonuses
$1,200 Sign-On Bonus
Join a vibrant pediatric dental team making kids smile every day!

About Pediatric Dentistry of Catskill

At Pediatric Dentistry of Catskill, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.

Pay & Perks

• $22-$26/hour (based on experience)
• $1,200 Sign-On Bonus
• Quarterly Performance Bonuses
• Annual Reviews & Advancement Opportunities
• Full Benefits Package
  • 401(k) Retirement Plan
  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • Employee Discounts
  • Referral Bonus Program

Schedule

• Full-Time | Monday-Friday | 8-hour shifts
• On-site position in Catskill, NY

Key Responsibilities

• Greet patients and families with professionalism and warmth
• Verify insurance, update patient records, and process forms and payments
• Schedule, confirm, and manage appointments using dental software
• Clearly explain treatment plans, insurance coverage, and financial options
• Coordinate with the clinical team to maintain patient flow
• Answer phones, manage referrals, and follow up on overdue visits
• Ensure HIPAA compliance and accurate documentation
• Create a positive and welcoming environment for every child and parent

What We're Looking For

• 1+ year of dental front desk or receptionist experience (Required)
• Experience with Dentrix or similar dental practice software (Preferred)
• Familiarity with pediatric dental terminology and procedures
• Strong communication, organization, and multitasking skills
• Friendly, reliable, and professional under pressure
• Spanish-speaking a plus
• High school diploma or equivalent (Required)
• Ability to commute or relocate to Catskill, NY (Required)

Why Join Us?

Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.

Apply today and bring your skills to a practice that's making a difference-one smile at a time!