Dental receptionist / admin(Full-time)

Shustak Dental Group, Inc; Worcester (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Paid sick time

Retirement plan

Free parking

Job summary

Shustak Dental Group, Inc is hiring a Front Office Receptionist for a modern dental practice in Worcester. You will greet patients, check them in and out, answer phones, and schedule appointments while maintaining patient records and HIPAA privacy.

Proficiency in Eaglesoft and a dental environment is preferred; 1+ year of experience is welcome. The role offers a competitive hourly wage and benefits with a team-oriented atmosphere.

Qualifications

• License & certification: BLS/CPR, Infection Control License, and Driver's license.
• Experience as a dental receptionist or admin with 1+ years in practice.
• Proficiency with Eaglesoft dental software.

Responsibilities

• Greet patients and check in/out for appointments.
• Answer phones, respond to inquiries, and schedule appointments.
• Verify patient information, medical history, and insurance details.
• Manage calendars and coordinate with dental staff.
• Handle billing, collect payments, and process claims.
• Maintain records in the practice management system.
• Keep reception area clean, organized, and professional.
• Assist with reminders, follow-ups, and patient communication.
• Maintain HIPAA confidentiality.

Skills

People skills

Attention to detail

Communication

Team player

Fast-paced environment

Education

BLS Certification

Infection Control License

Driver’s license

Tools

Eaglesoft

Job description

Now Hiring: Front Office Receptionist for Busy, Modern Dental Practice

Join our modern, friendly dental office where we combine advanced technology with a warm, team-oriented environment to deliver exceptional patient care.

Pay

• $25 - $30 per hour

Competitive salary based on qualifications and experience.

Shift & Schedule

Monday - Thursday 7:30 - 5 or Tuesday - Friday 7:30 - 5.

Requirements

• License & Certification: Basic life support, Driver’s license, Infection Control License
• Software Experience: Eaglesoft
• Clinical Experience: General Dentistry
• Years of Professional Experience: Experienced Dental receptionist / admin with 1+ years of practice

• Personable, kind and willing to learn, computer skills
• Professional and friendly demeanor
• Attention to detail
• Ability to handle a fast-paced environment
• Problem-solving and conflict resolution skills
• Team-oriented mindset

Preferences

• License & Certification: Cardiopulmonary resuscitation, Basic life support, Driver’s license, Infection Control License
• Software Experience: Eaglesoft
• Clinical Experience: General Dentistry
• Years of Professional Experience: Experienced Dental receptionist / admin with 1+ years of practice

Job Description

• The Front Office Receptionist is the first point of contact for patients and plays a key role in creating a welcoming and efficient dental office environment.
• Greet patients warmly and check them in/out for appointments
• Answer phone calls, respond to inquiries, and schedule appointments
• Verify and update patient information, including medical history and insurance details
• Manage appointment calendars and coordinate with dental staff
• Handle patient billing, collect payments, and process insurance claims
• Maintain accurate records using dental practice management software
• Ensure the reception area is clean, organized, and professional
• Assist with reminder calls, follow-ups, and patient communication
• Maintain confidentiality in compliance with HIPAA regulations

Benefits

• Health insurance
• Paid time off
• 401(k)
• Paid sick time
• Retirement plan
• Free parking

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

Name: Shustak Dental Group, Inc

Location: 1 West Boylston St., Worcester, Massachusetts

Type: Dental clinic

Healthcare Services: Dental office CPR Certification BLS Certification Infection Control License Driver's license