Dental Receptionist

Dental Dreams LLC; Worcester (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Paid Time Off (PTO)

401K

Free dental treatment

Job summary

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists to join our team. The role focuses on appointment scheduling, supporting operational goals, and delivering excellent customer service.

We welcome candidates with at least 1 year of experience in customer service and familiarity with Dentrix or Eaglesoft. Competitive pay and benefits are offered, with opportunities for growth within a busy dental practice.

Qualifications

• At least 1 year of recent work experience is required.
• Customer service experience is essential.
• Experience with Dentrix and/or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and meet daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients and verify details accurately.
• Verify dental benefits and maintain patient records.
• Process payments and co-pays accurately.
• Prepare insurance claims and submit pre-authorizations promptly.

Skills

Customer service

Communication

Tools

Dentrix

Eaglesoft

Job description

The Role

KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• At least 1 year of recent work experience - Required
• Customer Service experience
• Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.