Dental Front Desk Pro — Welcoming & Efficient

Shustak Dental Group, Inc; Worcester (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Paid sick time

Retirement plan

Free parking

Job summary

Shustak Dental Group, Inc is hiring a Front Office Receptionist for a modern dental practice in Worcester. You will greet patients, check them in and out, answer phones, and schedule appointments while maintaining patient records and HIPAA privacy.

Proficiency in Eaglesoft and a dental environment is preferred; 1+ year of experience is welcome. The role offers a competitive hourly wage and benefits with a team-oriented atmosphere.

Qualifications

• License & certification: BLS/CPR, Infection Control License, and Driver's license.
• Experience as a dental receptionist or admin with 1+ years in practice.
• Proficiency with Eaglesoft dental software.

Responsibilities

• Greet patients and check in/out for appointments.
• Answer phones, respond to inquiries, and schedule appointments.
• Verify patient information, medical history, and insurance details.
• Manage calendars and coordinate with dental staff.
• Handle billing, collect payments, and process claims.
• Maintain records in the practice management system.
• Keep reception area clean, organized, and professional.
• Assist with reminders, follow-ups, and patient communication.
• Maintain HIPAA confidentiality.

Skills

People skills

Attention to detail

Communication

Team player

Fast-paced environment

Education

BLS Certification

Infection Control License

Driver’s license

Tools

Eaglesoft

Job description

Shustak Dental Group, Inc is hiring a Front Office Receptionist for a modern dental practice in Worcester. You will greet patients, check them in and out, answer phones, and schedule appointments while maintaining patient records and HIPAA privacy.

Proficiency in Eaglesoft and a dental environment is preferred; 1+ year of experience is welcome. The role offers a competitive hourly wage and benefits with a team-oriented atmosphere.