Dental Office Manager

Simply Dental; Worcester (MA); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Health Insurance enrollment on your first day

Vacation Time

Paid Holidays

Paid Sick time

Dental and Orthodontic Discounts

Vision Insurance

401K Retirement Plan with Employer Contribution

Job summary

Simply Dental in Worcester, MA is seeking an Office Manager who exemplifies leadership with integrity, fostering a respectful, collaborative culture. You'll manage the daily operations and supervise the clinical staff, ensuring exceptional patient care and operational efficiency.

The ideal candidate has at least 5 years of dental management experience and is knowledgeable in dental terminology, insurance processes, and management software. Enjoy benefits including health insurance from day one and a 401K plan with employer contribution.

Qualifications

• 5+ years’ dental management or supervisory experience required.
• Knowledge of dental terminology and dental office procedures.
• Knowledge of dental insurance plans, billing, and claims processing.

Responsibilities

• Run daily reports and manage overall clinic schedule.
• Supervise clinical staff and oversee patient care.
• Recruit and train office staff to meet operational needs.

Skills

Dental management or supervisory experience

Knowledge of dental terminology

Knowledge of accounting principles

Knowledge of MS Office

Knowledge of dental management software

Education

Bachelor’s or Associate’s Degree

Job description

Job Details

Job Location: Worcester, MA 01605

Position Type: Full Time

Salary Range: $58,000.00 - $75,000.00

Job Category: Health Care

Worcester Dental Arts is seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day operations — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.

Schedule: Monday - Friday 7:30 am - 5 pm

Responsibilities

• Run daily reports and perform close of day duties
• Supervise clinical staff and manage the overall clinic schedule
• Oversee future treatments and collections of past due accounts
• Respond to patient, staff and doctor inquiries efficiently
• Ensure quality dental care and resolve patient issues according to policies and regulations
• Track new patient calls and referral sources.
• Assist with practice-building and public relations efforts
• Recruit, train, and manage office staff to meet operational needs
• Create staff schedules and ensure performance standards are met
• Monitor the office budget and oversee supply purchases and operational expenses
• Handle administrative tasks, including deposits, revenue posting, and payroll.
• Oversee marketing and promotion campaigns
• Coordinate with clinical staff on scheduled and unscheduled treatments
• Write reports and analyze management data
• Manage insurance claims and patient billing, including follow-ups on overdue accounts
• Prepare reports on outstanding accounts receivable

If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!

Full-Time Benefits

• Health Insurance enrollment on your first day
• Vacation Time
• Paid Holidays
• Paid Sick time
• Dental and Orthodontic Discounts
• Vision Insurance
• 401K Retirement Plan with Employer Contirbution

Qualifications and Skills

• Bachelor’s or Associate’s Degree preferred
• 5+ years’ dental management or supervisory experience required
• Knowledge of dental terminology and dental office procedures
• Knowledge of accounting and administrative principles and procedures
• Knowledge of dental insurance plans, billing, and claims processing
• Knowledge of Dental management software
• Knowledge of MS Office: Word, Excel, and PowerPoint