Dental Receptionist

Yakima Neighborhood Health Services; Yakima (WA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Job summary

Yakima Neighborhood Health Services is seeking a front desk receptionist to greet patients and visitors. You will verify information, collect insurance data, and schedule appointments in a fast-paced clinic setting.

Candidates should have a High School Diploma or GED, and bilingual English/Spanish is highly preferred. Previous customer service experience and the ability to pass a background check are important for success in this role.

Qualifications

• High School Diploma or GED is required.
• Bilingual English/Spanish is highly preferred.
• Previous customer service experience; healthcare experience is preferred.
• Ability to successfully pass a background check.

Responsibilities

• Greet patients and visitors at the clinic in a prompt, courteous, and helpful manner.
• Identify incoming patients with acute needs and notify medical staff.
• Check in patients and verify/update information in the computer system and on forms.
• Review and collect insurance information.
• Calculate charges and collect payments.
• Schedule patient appointments and make reminder calls.

Education

High School Diploma or GED

Job description

Vaccination Requirement

This job requires that you be fully vaccinated against COVID-19.

Who We Are

Established in 1975, Non‑Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Yakima Neighborhood Health Services is an Equal Opportunity Employer. We celebrate diversity in the workplace and are committed to an inclusive work environment.

Why Work at Yakima Neighborhood Health Services

YNHS offers great compensation for this position, with starting wage of $20–$23 an hour, along with the high value of employer provided medical, dental, vision, life, disability, and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash‑out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate

We are looking for a team member that is passionate about serving our community of patients, has a great attention to detail and loves working on a team.

• High School Diploma or GED
• Bilingual in English/Spanish highly preferred
• Previous customer service experience, healthcare experience is preferred
• Ability to successfully pass a background check in relation to the position applied for

Day to Day

• Greet patients and visitors at the clinic in a prompt, courteous, and helpful manner.
• Identify incoming patients with acute needs and immediately notify medical staff of the concern.
• Check in patients, verify and update necessary information in computer system and on patient forms.
• Review and collect insurance information.
• Calculate charges and collect payments.
• Schedule patient appointments.
• Make reminder calls of upcoming appointments.
• Work closely with other team members and support the clinic with other needs as identified by the supervisor.