Bilingual Dental Receptionist — Patient Concierge

Yakima Neighborhood Health Services; Yakima (WA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Job summary

Yakima Neighborhood Health Services is seeking a front desk receptionist to greet patients and visitors. You will verify information, collect insurance data, and schedule appointments in a fast-paced clinic setting.

Candidates should have a High School Diploma or GED, and bilingual English/Spanish is highly preferred. Previous customer service experience and the ability to pass a background check are important for success in this role.

Qualifications

• High School Diploma or GED is required.
• Bilingual English/Spanish is highly preferred.
• Previous customer service experience; healthcare experience is preferred.
• Ability to successfully pass a background check.

Responsibilities

• Greet patients and visitors at the clinic in a prompt, courteous, and helpful manner.
• Identify incoming patients with acute needs and notify medical staff.
• Check in patients and verify/update information in the computer system and on forms.
• Review and collect insurance information.
• Calculate charges and collect payments.
• Schedule patient appointments and make reminder calls.

Education

High School Diploma or GED

Job description

Yakima Neighborhood Health Services is seeking a front desk receptionist to greet patients and visitors. You will verify information, collect insurance data, and schedule appointments in a fast-paced clinic setting.

Candidates should have a High School Diploma or GED, and bilingual English/Spanish is highly preferred. Previous customer service experience and the ability to pass a background check are important for success in this role.