Dental Receptionist

Yakima Valley Farm Workers Clinic; Kennewick (WA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

100% employer-paid health insurance

Profit sharing & 403(b) retirement

Generous PTO and holidays

Bilingual differential compensation

Job summary

Miramar Health Center in Kennewick, WA is hiring a Dental Receptionist to serve as the front-line contact for patients, greeting visitors, handling calls, and supporting data entry and insurance tasks. The role emphasizes bilingual service and efficient patient flow within a busy dental clinic.

The position offers full-time hours with competitive pay, 100% employer-paid health insurance, and a path to additional compensation for bilingual skills, plus retirement and PTO benefits.

Qualifications

• High School Diploma or GED required.
• One year's experience in a clinic, optometry or dental office preferred.
• Bilingual differential compensation when an ALTA score of 9 is achieved.
• Bilingual (English/Spanish) required at a level 9.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to interact professionally with patients, Providers and staff.
• Basic proficiency with MS Outlook, Word, and Excel.

Responsibilities

• Answer the phone, transfer calls and take messages for the clinic.
• Greet patients and maintain patient/visitor log; provide translation as needed.
• Ensure complete data collection; create and maintain patient charts and records.

Skills

Bilingual English/Spanish

Customer service

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

17148

Join our team as a Dental Receptionist at Miramar Health Center in Kennewick, WA!

Dental Receptionists play a vital role in our organization by serving as the frontline connection between patients and their oral healthcare. As the first point of contact, you help set the tone for a welcoming, respectful, and patient ‑ centered dental experience. Your work supports the smooth operation of our dental clinics and directly supports YVFWC’s mission to deliver high ‑ quality, accessible dental care to the diverse communities we serve.

Job Brief

Dental Receptionist

Kennewick, WA

Employment duration: Full time

Exempt Status: Non-exempt

Offer Relocation?: No

ID: 17148

We invite you to explore our short clips, \" \" and \" ,\" for a glimpse into our dedication to our communities, health, and families!

Visit our website at to learn more about our organization!

Position Highlights

• 1.0 FTE (40 hours per week)
• $18.45-$22.60/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Manages the Referral Process, working on referrals from inception through completion
• Manages the recall process to include follow‑up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed
• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient’s record
• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience in a clinic, optometry or dental office preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and manage multiple tasks simultaneously in a fast ‑ paced environment with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, and Excel
• Basic knowledge of medical or dental terminology and healthcare billing insurance preferred
• Ability to deliver outstanding customer service

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being.”

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.