Dental Receptionist

Paycom - ATS; Union (NJ); On-site; USD 29,000 - 34,000; Full time

Job summary

Eastern Dental of Union LLC in Union, NJ, is hiring a Dental Receptionist for a full-time, on-site role. The position pays $21.00–$25.00 per hour and involves greeting patients, answering phones, scheduling appointments, posting charges, and maintaining a welcoming front desk area.

Experience in dental/healthcare settings and strong customer service skills are required, along with excellent communication and multitasking abilities. Insurance knowledge and Denticon experience are preferred.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving.
• Respond to patient questions and/or concerns and elevate if needed.
• Answering telephones, schedule and confirm appointments and manage front desk voicemail.
• Follow up on no shows and cancellation of appointments.
• Register patients from sign in sheet.
• Post charges and payments to patient accounts.
• Maintain the waiting area for patients.
• Perform other tasks as necessary.

Skills

Phone answering

Customer service

Communication

Multi-tasking

Insurance knowledge

Tools

Denticon

Job description

Job Details: Job Location: Eastern Dental of Union LLC - Union, NJ, Position Type: Full Time, Salary Range: $21.00 - $25.00Hourly, Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Dental Receptionist:

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and elevate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.