Dental Receptionist

Family Smiles Dental Care; Pawtucket (RI); On-site; USD 35,000 - 45,000; Full time

Job summary

An established dental office is seeking a dedicated Dental Receptionist to be the first point of contact for patients. In this role, you will provide exceptional customer service while managing administrative tasks such as scheduling appointments, handling insurance information, and maintaining patient records. Your contributions will ensure a welcoming environment and support the efficiency of the dental office operations. If you have a friendly demeanor, strong organizational skills, and experience with dental systems, this is a great opportunity to make a positive impact on patient experiences.

Qualifications

• Strong understanding of dental terminology and office procedures.
• Experience in managing patient records and HIPAA compliance.

Responsibilities

• Greet patients and manage check-in/check-out processes efficiently.
• Schedule appointments and maintain an organized calendar for providers.

Skills

Dentrix

Dental collections

Insurance verification

Communication skills

Multitasking

Organizational skills

Tools

Dentrix

Job description

We are seeking a dedicated and professional Dental Receptionist to join our dental office team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of dental terminology and proficiency in relevant systems to ensure smooth operations within the office.

Duties

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain an organized calendar for providers.
• Handle medical collections and process payments accurately.
• Verify insurance information and assist with insurance claims as needed.
• Maintain patient records in compliance with HIPAA regulations.
• Utilize Dentrix and other relevant systems for patient management.
• Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
• Perform general administrative tasks such as filing, data entry, and maintaining office supplies.

Skills

• Experience with Dentrix is required .
• Experience in dental collections and insurance verification processes is highly desirable.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with the capability to manage time efficiently.
• A friendly demeanor with a professional attitude towards patients and colleagues alike.

Join our team as a Dental Receptionist where your contributions will help create a positive experience for our patients while supporting the overall efficiency of our dental office operations.