Dental Receptionist

AvaHR; Los Angeles (CA); On-site; USD 30,000 - 48,000; Full time

Job summary

AvaHR in Los Angeles is seeking a dedicated Dental Receptionist to manage appointments, greet patients, and coordinate front-desk operations to keep the office running smoothly.

You will input patient information, handle billing and insurance inquiries, verify payments, and assist with paperwork while maintaining waiting areas and patient flow throughout the day.

Excellent organizational and communication skills are essential for success in this role.

Qualifications

• GED or high school diploma or equivalent.
• Certification in office administration, medical administration, or equivalent is a plus.
• Dental terminology knowledge is required.
• Experience in a dental office is required.

Responsibilities

• Greet patients and manage front-desk activities.
• Schedule, reschedule, or cancel appointments.
• Assist patients with paperwork and collect payments.
• Prepare staff charts and daily routines; update patient data.
• Make follow-up appointments and send reminders.
• Work with insurance to determine co-pays and verify payment methods.
• Answer phones and perform general office tasks.

Skills

Customer service

Organizational skills

Telephone etiquette

Education

GED or high school diploma

Certification in office/medical administration

Tools

Dentrix

Job description

We’re searching for a friendly Dental Receptionist to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. You should be able to generate billing statements as well.You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly.

Dental ReceptionistDuties & Responsibilities:

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Getting the dental staff’s charts and daily routines ready.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with medical insurance companies to see if patients needed to pay co-pays.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, filing, and faxing are common office chores.

Dental ReceptionistRequirements:

• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.