Dental Treatment Coordinator

Dental Pros; Los Angeles (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Dental Pros in Los Angeles is seeking a friendly Dental Receptionist/Treatment Coordinator to ensure patients' appointments are booked, rescheduled, or canceled according to their needs. You will input patient information, answer inquiries, and coordinate referrals to other dental professionals.

You will discuss benefits and co-payments, generate billing statements, and manage front-desk areas to keep the office running smoothly.

Qualifications

• GED or high school diploma.
• Experience in a dental office is required.
• Dentrix software experience.
• Knowledge of dental terminology.

Responsibilities

• Welcoming and greeting patients at the front desk.
• Scheduling or canceling appointments.
• Assisting patients with paperwork and intake.
• Verifying insurance benefits and eligibility.
• Maintaining patient records and data accuracy.
• Handling phone calls, reminders, and payments.

Skills

Customer service

Scheduling

Telephone etiquette

Organization

Education

GED or high school diploma

Office administration certification

Tools

Dentrix

Job description

We’re searching for a friendly Dental Receptionist/Treatment Coordinator to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. Duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. Discussing patient benefits and co-payments You should be able to generate billing statements as well. You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly.

Dental ReceptionistDuties & Responsibilities

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Preparing and verifying patient's insurance benefits and eligibility.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with medical insurance companies to see if patients needed to pay co-pays.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, filing, and faxing are common office chores.

Dental ReceptionistRequirements

• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.