Dental Receptionist

Happy Smiles Family Dentistry; Schaumburg Township (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Dental insurance

Paid time off

Retirement plan

Job summary

Happy Smiles Family Dentistry is seeking a friendly Dental Receptionist to be the first point of contact for patients in person and over the phone. You will manage check-in/check-out, schedule appointments, and gather insurance information while upholding HIPAA standards.

This in-person role emphasizes strong computer skills, dental terminology knowledge, and exceptional customer service. Opportunity for growth within the practice.

Qualifications

• Experience in a dental office setting and front desk operations.
• Proficient computer skills and familiarity with dental terminology.
• Excellent customer service, strong communication, and HIPAA awareness.
• Bilingual abilities are a plus for serving diverse patient populations.

Responsibilities

• Greet patients and verify appointments; manage check-in/check-out.
• Schedule appointments using dental software; coordinate with staff.
• Gather insurance information while ensuring HIPAA compliance.
• Review and update records; maintain confidentiality of documents.
• Handle phone inquiries with professional etiquette and patient service.
• Document patient interactions and billing details.
• Assist with filing, data entry, typing (including 10-key), and supplies management.

Skills

Front desk operations

Computer skills

Dental terminology

Customer service

Bilingual

Organizational skills

Tools

Eaglesoft

Dental software

Job description

Join our team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this role, you will manage in-bound calls, patient scheduling, and help create a smooth flow of clinic operations. Your positive attitude and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This position offers an exciting opportunity to develop your skills in dental office management while supporting a caring environment. Potential for FT in the near future for the right candidate. Compensation is negotiable, but dependent on skill.

Duties:

• Greet patients warmly, verify appointments, and manage check-in/check-out procedures.
• Schedule appointments accurately and efficiently utilizing dental software; coordinate with clinical staff to optimize daily clinic flow.
• Gather insurance information while maintaining HIPAA compliance standards.
• Review and update records, ensuring documentation review aligns with clinical confidentiality policies and health information management protocols.
• Handle phone communication with professionalism, providing excellent patient service while managing appointment inquiries and follow-up calls with proper phone etiquette.
• Maintain accurate documentation of patient interactions, care plans, and billing details.
• Support administrative tasks such as filing, data entry, typing (including 10 key typing), and maintaining office supplies to ensure a well-organized front desk environment.

Qualifications:

• Experience in a dental office setting , demonstrating familiarity with front desk operations and administrative support.
• Strong and proficient computer skills.
• Knowledge of dental terminology and coding standards for accurate documentation.
• Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus for serving diverse patient populations.
• Ability to review documentation thoroughly while maintaining clinical confidentiality policies; clerical experience is preferred.
• Strong organizational skills with attention to detail in managing dental records and appointment schedules.
• Office experience that demonstrates professionalism in handling multiple tasks efficiently in a fast-paced environment.
• Nice to have Eaglesoft experience.
• Enthusiasm makes a meaningful difference! We are dedicated to fostering an inclusive environment that values your contributions while offering opportunities for growth within the dental industry.

Pay: From $20.00 per hour.

Expected hours: 27.0 – 33.0 per week.

Benefits:

• Dental insurance.
• Paid time off.
• Retirement plan.

Work Location: In person.