Dental Receptionist

Surestaff, LLC; Hanover Park (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Referral bonuses

Electronic weekly pay

Competitive pay

Job summary

SURESTAFF is hiring a Dental Receptionist in Hanover Park, IL. The role supports a fast-paced dental office with clerical duties, patient check-in/out, and billing coordination. Competitive pay and benefits are offered by SURESTAFF.

Shifts are Mon-Fri 9:00am-5:00pm with every other Saturday. Experience in dental/medical offices is preferred; HIPAA knowledge is a plus. Join a team focused on excellent patient service and reliable office operations.

Qualifications

• High school diploma or equivalent required.
• Previous dental, medical office, receptionist, or customer-service experience preferred.
• Dental insurance verification experience preferred.
• Strong telephone, communication, and customer-service skills.
• Basic computer and data-entry skills.
• Ability to multitask and remain organized in a busy office.
• Professional, dependable, and detail-oriented.
• Ability to communicate respectfully with patients, insurance representatives, and coworkers.
• Knowledge of HIPAA and patient-confidentiality requirements is preferred.
• Bilingual skills are a plus but are not required unless specifically stated for the position.
• Ability to occasionally stand, walk, bend, reach, and lift up to 15 pounds.

Responsibilities

• Answer incoming telephone calls professionally and assist patients with questions.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Welcome patients and assist with the check-in and check-out process.
• Collect and accurately enter patient and insurance information.
• Contact insurance companies to verify coverage, eligibility, deductibles, and benefits
• Obtain required insurance authorizations and follow up on pending claims.
• Explain general insurance and payment information to patients.
• Maintain accurate and confidential patient records.
• Collect copayments and patient balances when required.
• Communicate appointment reminders and follow up with patients.
• Coordinate with dentists, hygienists, and other office staff.
• Follow HIPAA requirements and protect confidential patient information.
• Perform general office duties, including filing, scanning, emailing, and data entry.
• Maintain a clean, organized, and professional reception area.
• Perform other related duties as assigned.

Skills

Phone etiquette

Customer service

Data entry

Bilingual EN/ES

Education

High school diploma or equivalent

Job description

SURESTAFF is immediately hiring Dental Receptionist for a large, well-known client in Hanover Park, IL. As a Dental Receptionist for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including: Clerical Duties and Office Support Warehouse Operations Support Administrative Duties SURESTAFF is invested in their team members! All temporary employees are offered competitive compensation $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Available shifts include: Monday-Friday 9:00am-5:00pm, every other Saturday

Dental Receptionist Responsibilities

• Answer incoming telephone calls professionally and assist patients with questions.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Welcome patients and assist with the check-in and check-out process.
• Collect and accurately enter patient and insurance information.
• Contact insurance companies to verify coverage, eligibility, deductibles, and benefits
• Obtain required insurance authorizations and follow up on pending claims.
• Explain general insurance and payment information to patients.
• Maintain accurate and confidential patient records.
• Collect copayments and patient balances when required.
• Communicate appointment reminders and follow up with patients.
• Coordinate with dentists, hygienists, and other office staff.
• Follow HIPAA requirements and protect confidential patient information.
• Perform general office duties, including filing, scanning, emailing, and data entry.
• Maintain a clean, organized, and professional reception area.
• Perform other related duties as assigned.

Dental Receptionist Requirements and Qualifications

• High school diploma or equivalent required.
• Previous dental, medical office, receptionist, or customer-service experience preferred.
• Dental insurance verification experience preferred.
• Strong telephone, communication, and customer-service skills.
• Basic computer and data-entry skills.
• Ability to multitask and remain organized in a busy office.
• Professional, dependable, and detail-oriented.
• Ability to communicate respectfully with patients, insurance representatives, and coworkers.
• Knowledge of HIPAA and patient-confidentiality requirements is preferred.
• Bilingual skills are a plus but are not required unless specifically stated for the position.
• Ability to occasionally stand, walk, bend, reach, and lift up to 15 pounds.

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer.

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you.