Dental Receptionist — Patient Care & Admin Pro (Daytime)

Surestaff, LLC; Hanover Park (IL); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Referral bonuses

Electronic weekly pay

Competitive pay

Résumé du poste

SURESTAFF is hiring a Dental Receptionist in Hanover Park, IL. The role supports a fast-paced dental office with clerical duties, patient check-in/out, and billing coordination. Competitive pay and benefits are offered by SURESTAFF.

Shifts are Mon-Fri 9:00am-5:00pm with every other Saturday. Experience in dental/medical offices is preferred; HIPAA knowledge is a plus. Join a team focused on excellent patient service and reliable office operations.

Qualifications

• High school diploma or equivalent required.
• Previous dental, medical office, receptionist, or customer-service experience preferred.
• Dental insurance verification experience preferred.
• Strong telephone, communication, and customer-service skills.
• Basic computer and data-entry skills.
• Ability to multitask and remain organized in a busy office.
• Professional, dependable, and detail-oriented.
• Ability to communicate respectfully with patients, insurance representatives, and coworkers.
• Knowledge of HIPAA and patient-confidentiality requirements is preferred.
• Bilingual skills are a plus but are not required unless specifically stated for the position.
• Ability to occasionally stand, walk, bend, reach, and lift up to 15 pounds.

Responsabilités

• Answer incoming telephone calls professionally and assist patients with questions.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Welcome patients and assist with the check-in and check-out process.
• Collect and accurately enter patient and insurance information.
• Contact insurance companies to verify coverage, eligibility, deductibles, and benefits
• Obtain required insurance authorizations and follow up on pending claims.
• Explain general insurance and payment information to patients.
• Maintain accurate and confidential patient records.
• Collect copayments and patient balances when required.
• Communicate appointment reminders and follow up with patients.
• Coordinate with dentists, hygienists, and other office staff.
• Follow HIPAA requirements and protect confidential patient information.
• Perform general office duties, including filing, scanning, emailing, and data entry.
• Maintain a clean, organized, and professional reception area.
• Perform other related duties as assigned.

Connaissances

Phone etiquette

Customer service

Data entry

Bilingual EN/ES

Formation

High school diploma or equivalent

Description du poste

SURESTAFF is hiring a Dental Receptionist in Hanover Park, IL. The role supports a fast-paced dental office with clerical duties, patient check-in/out, and billing coordination. Competitive pay and benefits are offered by SURESTAFF.

Shifts are Mon-Fri 9:00am-5:00pm with every other Saturday. Experience in dental/medical offices is preferred; HIPAA knowledge is a plus. Join a team focused on excellent patient service and reliable office operations.