Bilingual Administrative Assistant

Surestaff, LLC; Bolingbrook (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision benefits

Job summary

Surestaff, LLC is seeking a Bilingual Administrative Assistant (Warehouse) in Bolingbrook, IL. The role focuses on accurate data handling for orders, shipments, and inventory within the warehouse framework.

The position requires bilingual English and Mandarin, plus experience with WMS and MS Office. Competitive pay is offered, along with health benefits and a 1st shift work schedule from 8:00am to 4:30pm, Monday through Friday.

Qualifications

• Associate's degree preferred or equivalent work experience.
• Minimum 1 year of warehouse administration, logistics, or customer service experience.
• Experience using Warehouse Management Systems (WMS).
• Strong Microsoft Office skills, especially Excel and Outlook.
• Bilingual in English and Mandarin Chinese.

Responsibilities

• Process customer orders accurately and timely in the Warehouse Management System (WMS).
• Coordinate daily inbound and outbound shipments with warehouse operations.
• Prepare shipping documents, Bills of Lading (BOL), packing lists, shipping labels, and related documentation.
• Communicate with customers regarding order status, shipment schedules, inventory inquiries, and special requests.
• Monitor order progress and resolve shipment discrepancies promptly.
• Perform inventory adjustments, investigate inventory discrepancies, and maintain accurate inventory records.
• Coordinate with transportation providers and internal teams to ensure on-time deliveries.
• Generate daily, weekly, and monthly operational reports.
• Maintain customer files, shipping records, and operational documentation.
• Assist in scheduling appointments for inbound deliveries and outbound shipments.
• Support cycle counts, physical inventories, and inventory reconciliation.

Skills

Bilingual English/Mandarin

Customer service

Organizational skills

Communication

Education

Associate's degree or equivalent

Tools

WMS

Excel

Outlook

Job description

SURESTAFF is immediately hiring Bilingual Administrative Assistants - Warehouse for a company in Bolingbrook, IL.

The premise of this role is providing efficient and accurate information to both internal and external company customers to ensure smooth workflow.

SURESTAFF is invested in their team members! All temp-to-hire employees are offered competitive compensation ($20/HR) as well as a benefits package including health insurance (medical, dental, and vision).

Available shifts include: 1st Shift: 8:00am - 4:30pm, Monday - Friday

Bilingual Administrative Assistant Duties and Responsibilities:

• Process customer orders accurately and timely in the Warehouse Management System (WMS)
• Coordinate daily inbound and outbound shipments with warehouse operations
• Prepare shipping documents, Bills of Lading (BOL), packing lists, shipping labels, and related documentation
• Communicate with customers regarding order status, shipment schedules, inventory inquiries, and special requests
• Monitor order progress and resolve shipment discrepancies promptly
• Perform inventory adjustments, investigate inventory discrepancies, and maintain accurate inventory records
• Coordinate with transportation providers and internal teams to ensure on-time deliveries
• Generate daily, weekly, and monthly operational reports
• Maintain customer files, shipping records, and operational documentation
• Assist in scheduling appointments for inbound deliveries and outbound shipments
• Support cycle counts, physical inventories, and inventory reconciliation

Bilingual Administrative Assistant Requirements and Qualifications:

• Associate's degree preferred or equivalent work experience
• Minimum 1 years of warehouse administration, logistics, or customer service experience
• Experience using Warehouse Management Systems (WMS).
• Strong Microsoft Office skills, especially Excel and Outlook.
• Excellent organizational and time management skills.
• Strong communication and problem-solving abilities.
• Ability to work in a fast-paced warehouse environment.
• Bilingual in English and Mandarin Chinese

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle.

Benefits

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs.

Surestaff is an equal opportunity employer.

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