Dental Receptionist

ROCIO FIERROS DDS INC; California (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Dental benefits available

Paid holidays

Opportunities for growth and continued

Job summary

ROCIO FIERROS DDS INC is seeking a friendly, organized Dental Front Office Receptionist to join a growing dental team. You will greet patients, answer calls, verify benefits, and manage charts and billing to ensure a smooth patient experience from check-in through treatment.

The ideal candidate has strong communication skills, a patient-service mindset, and the ability to multitask in a fast-paced environment. Spanish language ability is a plus, with a supportive, team-oriented office culture.

Qualifications

• Previous dental front office experience preferred.
• Knowledge of dental insurance and treatment coordination.
• Experience with dental software such as Open Dental but not required.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Reliable, team-oriented, and detail-focused.
• Spanish speaking a plus.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Answer multi-line phones and schedule appointments efficiently.
• Verify dental insurance benefits and explain coverage to patients.
• Manage patient charts, treatment plans, and correspondence.
• Collect payments and review financial arrangements.
• Confirm appointments and maintain schedule flow.
• Assist with insurance claims, pre-authorizations, and billing follow-up.
• Maintain HIPAA compliance and confidentiality.
• Support the clinical team with daily office coordination.

Skills

Front desk experience

Customer service

Communication skills

Multitasking

HIPAA compliance

Tools

Open Dental

Job description

Job Description

Dental Front Office Receptionist

We are looking for a friendly, organized, and dependable Dental Front Office Receptionist to join our growing dental team. The ideal candidate is professional, detail-oriented, and passionate about providing excellent customer service while helping create a positive patient experience from the moment patients walk through the door.

Responsibilities

• Greet and check in patients with professionalism and warmth
• Answer multi-line phones and schedule appointments efficiently
• Verify dental insurance benefits and explain coverage to patients
• Manage patient charts, treatment plans, and correspondence
• Collect payments and review financial arrangements
• Confirm appointments and maintain schedule flow
• Assist with insurance claims, pre-authorizations, and billing follow-up
• Maintain HIPAA compliance and confidentiality
• Support the clinical team with daily office coordination

Qualifications

• Previous dental front office experience preferred
• Knowledge of dental insurance and treatment coordination
• Experience with dental software such as Open Dental but not required
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Reliable, team-oriented, and detail-focused
• Spanish speaking a plus

Benefits

• Competitive pay based on experience
• Paid holidays
• Opportunities for growth and continued education
• Supportive and team-oriented environment
• Dental benefits available

We look forward to meeting someone who is passionate about patient care and helping our office thrive.