Dental Recall Coordinator

Making You Smile; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Jobly Bonus

Job summary

Making You Smile in New York, NY is hiring a full-time Recall Patient Coordinator. The role involves handling front desk communications, verifying dental insurance benefits, explaining coverage to patients, and scheduling routine treatments. New graduates are welcome to apply.

The position offers a clear daytime weekday schedule and a competitive hourly pay scale between $22.00 and $30.00 per hour, depending on background and experience.

Qualifications

• Verifying dental insurance benefits.
• Explaining coverage details to patients.
• Scheduling routine dental treatments.
• Open to new graduates.

Responsibilities

• Answer incoming phone inquiries and direct calls as appropriate.
• Verify dental insurance coverage and explain policy benefits to patients.
• Schedule routine dental care appointments and maintain appointment records.
• Collaborate with clinical and management teams to optimize patient recall and retention schedules.

Skills

Communication

Phone etiquette

Customer service

Verbal skills

Job description

Recall Patient Coordinator (FT) needed in NYC earning $22–30/hr. Open to new graduates.

Position Summary

Making You Smile is hiring a full-time Recall Patient Coordinator for our dental practice in New York, NY. The position offers a competitive hourly pay scale ranging between $22.00 and $30.00 per hour depending on background and experience.

Key Responsibilities and Candidate Background

Core duties include managing front desk communications, verifying dental insurance benefits, explaining coverage details to patients, and scheduling routine dental treatments. We welcome applications from new graduates who possess a pleasant personality and strong telephone etiquette.

Weekly Shift Schedule

The schedule spans weekdays: Monday (7:30 AM–7:00 PM with 1-hr break), Tuesday (7:30 AM–1:00 PM), Wednesday (7:30 AM–6:00 PM with 1-hr break), Thursday (11:30 AM–8:00 PM with paid 20-min break), and Friday (7:30 AM–1:00 PM).

Pay

• $22 - $30 per hour

Pay range is set between $22.00 and $30.00 per hour based on candidate experience.

Shift & Schedule

Working Hours: Monday 7:30 AM–7:00 PM (1 hr break), Tuesday 7:30 AM–1:00 PM (Half-day), Wednesday 7:30 AM–6:00 PM (1 hr break), Thursday 11:30 AM–8:00 PM (Paid 20 min break), and Friday 7:30 AM–1:00 PM (Half-day).

Requirements

• Communication: Pleasant personality and strong telephone etiquette when answering patient calls.
• Insurance & Scheduling: Knowledge of dental insurance protocols, including verifying benefits, explaining insurance details to patients, and scheduling routine dental treatments.

Preferences

• Experience: Position is open to new graduates.

Job Description

Job Overview: Making You Smile is seeking a pleasant and detail-oriented Recall Patient Coordinator to join our administrative front desk team on a full-time basis in New York, NY. This position is ideal for an approachable communicator—including new graduates—who is eager to help manage patient recall systems and dental insurance coordination.

Key Responsibilities: You will answer incoming phone inquiries, verify dental insurance coverage, explain policy benefits to patients, and schedule routine dental care appointments. You will maintain clear records and optimize patient retention schedules in close collaboration with the clinical and management team.

Work Schedule: Shift hours follow a weekday routine: Monday (7:30 AM–7:00 PM), Tuesday (7:30 AM–1:00 PM), Wednesday (7:30 AM–6:00 PM), Thursday (11:30 AM–8:00 PM), and Friday (7:30 AM–1:00 PM). Candidates must possess strong verbal communication skills and a customer-focused mindset.

Jobly Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: MAKING YOU SMILE
• Location: 36 E 36th Street, New York, New York
• Type: Dental clinic CPR Certification BLS Certification Infection Control License Driver's license