Dental Public Health Admin Assistant – Clinic Scheduling

Okaya Inc; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

CHS is seeking a Dental Public Health Office Assistant in a 12+ month contract role based in Woodbury, TN. The position supports dental clinic operations, patient registration, scheduling, and follow-up communications within public health programs.

The role requires strong customer service, clerical skills, and the ability to work with multiple software systems while maintaining accurate records and ensuring program eligibility requirements are met.

Qualifications

• High School Diploma or equivalent.
• Two years of full-time customer service/clerical experience.
• Must have a current driver’s license and Tennessee Bureau of Investigation background check.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements.
• Collect and update demographic information for registration.
• Review documentation to determine eligibility for federal and state programs.
• Input data into health department management information systems.
• Interact with multiple computer software systems to input/receive information.
• Process the cash drawer and balance to ensure fiscal responsibility.
• Inform clients of their rights and responsibilities for participation in programs.
• Obtain prior authorization per guidance, before releasing medical information.
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation.
• Compile appropriate forms for services requested to ensure efficient clinic flow.
• Scanning and indexing records into the electronic dental record.
• Maintain a positive, constructive, and cooperative work environment.

Skills

Customer service

Clerical work

Scheduling

Travel readiness

Education

High School Diploma

Job description

CHS is seeking a Dental Public Health Office Assistant in a 12+ month contract role based in Woodbury, TN. The position supports dental clinic operations, patient registration, scheduling, and follow-up communications within public health programs.

The role requires strong customer service, clerical skills, and the ability to work with multiple software systems while maintaining accurate records and ensuring program eligibility requirements are met.