Dental Practice Operations & Patient Care Manager

Specialty Dental Brands; Salem (OR); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Paid time off

Job summary

Willamette Valley Oral Surgery is seeking an Office Manager to oversee daily operations, scheduling, billing, and staff coordination in a patient-centered practice.

The role focuses on improving workflow, managing calendars, and ensuring a smooth patient experience across locations, with emphasis on leadership and adherence to practice standards. Join a team committed to exceptional patient care and professional growth.

Qualifications

• Minimum of 2-3 years of office management experience, preferably in a dental or healthcare setting.
• Knowledge of dental office procedures, insurance processes, and scheduling systems.
• Experience with financial reporting and dental practice management software.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment while maintaining composure.
• Team members are expected to uphold the culture outlined in the SDB Handbook.

Responsibilities

• Ensure all daily practice operations reflect the organization’s mission, values, and commitment to patient-centered care.
• Oversee and resolve insurance, financial, and scheduling issues on a daily basis to maintain a seamless patient experience.
• Monitor and manage patient flow and staff productivity to support clinical operations and practice goals.
• Maintain and manage the master calendar for all practice locations.
• Coordinate daily schedules, emergency patient needs, and monthly provider rotations.
• Communicate schedule changes promptly to all affected team members.
• Monitor staff workloads and daily task performance.
• Hold team members accountable while coaching and developing them toward high performance.
• Administer progressive discipline in collaboration with Human Resources.

Skills

Leadership

Communication

Organization

Problem-solving

Multitasking

Staff coordination

Tools

WinOMS Cloud

Job description

Willamette Valley Oral Surgery is seeking an Office Manager to oversee daily operations, scheduling, billing, and staff coordination in a patient-centered practice.

The role focuses on improving workflow, managing calendars, and ensuring a smooth patient experience across locations, with emphasis on leadership and adherence to practice standards. Join a team committed to exceptional patient care and professional growth.