Dental Practice Manager: Patient Experience & Growth

Willamette Dental; Spokane (WA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition reimbursement

Flexible spending accounts

401(k) retirement plan with 5% match

Accidental death and dismemberment保险

Life insurance

Voluntary disability insurance

Commuter benefits

Fig scrubs (clinical roles)

Job summary

Willamette Dental is seeking a Practice Manager for the Northpointe Spokane office to lead staff, manage budgets, and ensure exceptional patient service.

Partnering with the Managing Dentist, you will oversee operations, financials, marketing, staffing, facilities, and compliance with HIPAA and OSHA/WISHA standards, driving a profitable, efficient office while delivering a wow experience for every patient.

Qualifications

• Bachelor’s degree highly preferred but not required; minimum two years’ experience in management, preferably in healthcare.
• Master’s degree in business or healthcare administration desirable; leadership roles with stretch goals preferred.

Responsibilities

• Own and manage the entire office staff and operations.
• Monitor budgets, staffing, schedules, and productivity metrics.
• Ensure HIPAA/OSHA/WISHA compliance and uphold company policies.
• Lead customer service excellence and maintain a safe, productive work environment.
• Partner with marketing to promote Willamette Dental to clients and employers.

Skills

Leadership

Budget management

Healthcare administration

Strategic planning

Education

Bachelor’s degree

Master’s degree in business or healthcare administration (desirable)

Job description

Willamette Dental is seeking a Practice Manager for the Northpointe Spokane office to lead staff, manage budgets, and ensure exceptional patient service.

Partnering with the Managing Dentist, you will oversee operations, financials, marketing, staffing, facilities, and compliance with HIPAA and OSHA/WISHA standards, driving a profitable, efficient office while delivering a wow experience for every patient.