Dental Practice Operations & Growth Leader

Shared Practices Group; Springdale (AR); Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Full healthcare benefits

401(K)

Résumé du poste

Shared Practices Group (SPG) is a rapidly growing dental implant organization with over 40 practices across the U.S. focused on dentures and implant dentistry.

We are seeking a Practice Operations Manager to lead daily performance, coach the team, and own the patient experience from first call to final outcome. The role blends sales strategy, performance coaching, and operations leadership with accountability for meeting monthly revenue targets and ensuring exceptional service.

Qualifications

• 3–5 years of leadership or sales-focused role.
• Proven ability to drive revenue and coach performance.
• Proficiency in Google Suite.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, goal-driven environment.
• Dental knowledge is preferred.

Responsabilités

• Own daily sales pacing to meet collection and revenue targets.
• Monitor KPIs and identify production gaps and opportunities.
• Coach and plan with the Smile Consultant to optimize callbacks and conversions.
• Drive upgrade strategies and coach consult outcomes.
• Lead morning huddles with a sales focus and maintain accountability.
• Oversee office operations to ensure efficiency and patient satisfaction.
• Recruit, train, and support staff performance and coverage.
• Maintain patient experience from first call to post-treatment.
• Manage accounts receivable/payable and monthly closings in Open Dental.
• Monitor expenses and implement cost-effective solutions.

Connaissances

Leadership

Sales experience

Communication

Problem solving

Google Workspace

Dental knowledge

Outils

Google Workspace

Description du poste

Shared Practices Group (SPG) is a rapidly growing dental implant organization with over 40 practices across the U.S. focused on dentures and implant dentistry.

We are seeking a Practice Operations Manager to lead daily performance, coach the team, and own the patient experience from first call to final outcome. The role blends sales strategy, performance coaching, and operations leadership with accountability for meeting monthly revenue targets and ensuring exceptional service.