Dental Practice Manager: Lead Team & Patient Care

Smalltown Dental; Bloomington (IL); In loco; USD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Uniform allowance

Frequent employee events

401(k)

Descrizione del lavoro

Smalltown Dental in Bloomington, IL is seeking a full-time Dental Practice Manager to lead a multi-location team across Morton, Peoria, Tremont, Hopedale, Chillicothe, and Bloomington. The role offers a competitive hourly rate with benefits including health insurance, uniform allowance, and frequent employee events.

Responsibilities include office operations, patient scheduling, payments, referrals, and staff development.

Competenze

Mansioni

• Ensure the delivery of quality dental care to patients
• Respond efficiently to patient and doctor needs and inquiries
• Organize and present payment schedules with patients
• Manage specialist referral process
• Oversee daily office activities and provide direction and guidance to staff
• Gather reports from team members for monthly team meetings/report to doctor/owner
• Oversee project lists and hold team members accountable for completing
• Prepare agenda for all team/department/doctor meetings/events
• Manage and ensure that all team members are completing and performing responsibilities correctly
• Plan and manage dental business operations to ensure excellent patient support services
• Train, develop, and manage staff to meet performance standards
• Develop promotional programs to attract more patients
• Assist in employee performance evaluation, promotion, termination, and retention activities
• Follow and enforce office policies and regulations
• Review and approve vacations, sick leave, and personal leave for dental staff
• Identify areas of improvements and concerns and implement appropriate corrective actions
• Oversee staff scheduling to ensure full coverage
• Organize and oversee supply purchases, equipment upgrades, and operation expenses
• Write business correspondence and reports
• Run and analyze management reports
• Maintain patient data according to regulations and company policies
• Ensure that records are stored securely and in compliance with privacy and security regulations
• Adhere to all HIPAA regulations
• Take responsibility for the appearance and functionality of the dental office
• All other duties as assigned
• Respond to patient queries and issues and ensure patient satisfaction
• Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards
• Approve requested time off/track time off/ and adjust schedule appropriately
• Complete proper pre-blocks, overseeing the schedule, and provide guidance to the Business team
• Schedule birthdays/milestone anniversaries in schedule and coordinate
• Schedule performance evaluations – ensure proper paperwork completed
• Schedule new hire evaluations at appropriate times- ensure proper paperwork completed
• Ensure that patient appointment, cancellations, and last-minute adjustments are handled properly

Descrizione del lavoro

Smalltown Dental in Bloomington, IL is seeking a full-time Dental Practice Manager to lead a multi-location team across Morton, Peoria, Tremont, Hopedale, Chillicothe, and Bloomington. The role offers a competitive hourly rate with benefits including health insurance, uniform allowance, and frequent employee events.

Responsibilities include office operations, patient scheduling, payments, referrals, and staff development.