Dental Practice Manager: Growth, Leadership & Operations

thesmilist; Syosset (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Benefits for FT employees

Growth opportunities

Impact on patient health

Job summary

thesmilist in Syosset, NY is seeking a dynamic Practice Manager for our high-end dental practice. You will lead daily operations, coordinate scheduling, and supervise staff to deliver exceptional patient care while optimizing workflows and finances.

The role requires 3+ years in dental management, Dentrix experience, and strong leadership. You will drive patient satisfaction, manage budgets, and support growth initiatives to expand services and patient volume.

Qualifications

• 3+ years of management experience in a dental setting.
• Prior experience with Dentrix preferred.
• Ability to lead, coach, and motivate a team.
• Excellent patient care and customer service.
• Strong business acumen: monitor production/collection, read P&L, manage budgets.

Responsibilities

• Manage and coordinate all aspects of the dental office's daily activities, including patient scheduling, appointment management, and patient flow.
• Ensure smooth and efficient office operations by optimizing workflows, patient wait times, and experiences.
• Act as the primary point of contact for patients, addressing concerns promptly and professionally.
• Ensure patients are informed about treatment plans, finances, and post-care instructions with excellent service.
• Supervise, train, and evaluate staff including receptionists, assistants, hygienists, and coordinators.
• Promote teamwork, professionalism, and continuous learning within the office.
• Coordinate staff schedules for adequate coverage and adjust as needed.
• Monitor performance, provide feedback, and conduct reviews for all team members.
• Oversee billing, coding accuracy, insurance verification, and timely collections.
• Manage accounts receivable and assist with patient payment plans.
• Develop and manage office budgets, track expenses, and improve financial outcomes.
• Prepare financial reports and identify profitability improvements.
• Ensure compliance with OSHA, HIPAA, ADA and other regulations.
• Maintain confidential patient records in accordance with HIPAA.
• Develop and execute marketing to attract new patients and retain current ones.
• Coordinate patient outreach, recalls, and appointment reminders to boost retention.
• Collaborate with dentist/owner on growth strategies and service expansion.
• Identify opportunities to expand services and increase patient volume.

Skills

Dental management

Leadership

Customer service

Budgeting

P&L literacy

Team coaching

Adaptability

Tools

Dentrix

Job description

thesmilist in Syosset, NY is seeking a dynamic Practice Manager for our high-end dental practice. You will lead daily operations, coordinate scheduling, and supervise staff to deliver exceptional patient care while optimizing workflows and finances.

The role requires 3+ years in dental management, Dentrix experience, and strong leadership. You will drive patient satisfaction, manage budgets, and support growth initiatives to expand services and patient volume.