Dental Practice Growth & Operations Leader

Socket.dev; Columbia (SC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Healthcare benefits

Company-paid life insurance

401(k)

Paid holidays & vacation

Career growth opportunities

Job summary

Shared Practices Group, a fast-growing dental implant network, seeks a Practice Operations Manager to lead daily performance, coach teams toward revenue targets, and own the patient experience from first call to final outcome.

The role blends sales strategy with operational leadership, overseeing patient flow, compliance, and KPI reporting while partnering with Smile Consultants to optimize conversions and growth across practices.

Qualifications

• 3–5 years of leadership or sales-focused role
• Proven ability to drive revenue and coach performance
• Proficiency in Google Suite
• Strong leadership, communication, and problem-solving skills
• Ability to thrive in a fast-paced, goal-driven environment
• Dental knowledge is preferred

Responsibilities

• Own the daily pacing sheet and track collections to stay on target
• Monitor monthly performance and identify production gaps and opportunities
• Partner with the Smile Consultant to plan callbacks and track conversions
• Drive upgrade performance through consult coaching
• Lead morning huddles with a sales focus and accountability
• Oversee day-to-day operations to ensure efficiency and patient satisfaction
• Track and report weekly KPIs via the practice scorecard
• Manage inventory and ordering as needed
• Recruit, train, and coach staff; schedule coverage for goals
• Ensure exceptional patient service from consultation to post-treatment

Skills

Leadership

Sales

Google Suite

Communication

Problem-solving

Tools

Open Dental

Job description

Shared Practices Group, a fast-growing dental implant network, seeks a Practice Operations Manager to lead daily performance, coach teams toward revenue targets, and own the patient experience from first call to final outcome.

The role blends sales strategy with operational leadership, overseeing patient flow, compliance, and KPI reporting while partnering with Smile Consultants to optimize conversions and growth across practices.