Dental Practice Growth & Operations Leader

Shared Practices Group; Columbia, Northern (SC, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, and vision insurance

Company-paid life insurance

401(k)

Job summary

Shared Practices Group is seeking a Practice Operations Manager to lead a multi-practice dental operation in the United States. You will drive daily performance, coach a growing team, and own the patient experience from first contact to outcome.

This role blends sales strategy, performance coaching, and operational leadership to meet monthly revenue targets and sustain a patient-centric culture across the practices.

Qualifications

• 3–5 years of leadership or sales-focused role.
• Proven ability to drive revenue and coach performance.
• Proficiency in Google Suite.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, goal-driven environment.
• Dental knowledge is preferred.

Responsibilities

• Own the daily pacing sheet: know exactly what needs to be collected today to stay on track.
• Monitor monthly AP and proactively identify production gaps and opportunities.
• Partner with your Smile Consultant to plan daily callbacks, set call targets, and track conversion.
• Drive upgrade performance by identifying candidates in advance and coaching the consult strategy.
• Lead morning huddles with a sales lens: goals, behaviors, opportunities, and accountability.
• Oversee day-to-day office operations to ensure efficiency and patient satisfaction.
• Implement and maintain policies, procedures, and compliance standards.
• Track and report weekly KPIs via the practice scorecard.
• Support inventory and ordering when needed.
• Recruit, train, and coach high-performing staff.
• Schedule and coordinate coverage to support production goals.
• Conduct performance reviews and ongoing development.

Skills

Leadership

Sales leadership

Revenue coaching

Communication

Problem solving

Google Suite

Fast-paced environment

Dental knowledge (preferred)

Tools

Google Suite

Job description

Shared Practices Group is seeking a Practice Operations Manager to lead a multi-practice dental operation in the United States. You will drive daily performance, coach a growing team, and own the patient experience from first contact to outcome.

This role blends sales strategy, performance coaching, and operational leadership to meet monthly revenue targets and sustain a patient-centric culture across the practices.