Dental Payment Posting Specialist

Southeast-Dental-Partners; North Carolina; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Paid holidays

Disability insurance

Job summary

Southeast-Dental-Partners is hiring a Payment Posting Specialist to join our centralized dental revenue cycle management team. You will own insurance posting and reconciliation for multiple practices using Open Dental, with about 90% of payments arriving electronically in a hybrid schedule.

You'll post payments from EFTs, ERAs, paper checks, and virtual cards, review EOBs/ERAs, reconcile deposits, and investigate discrepancies to keep accounts current.

Qualifications

• Dental RCM posting experience required.
• Knowledge of EOBs, ERAs, PPO adjustments, deductibles, and coinsurance.
• Attention to detail and accuracy in high-volume posting.
• Ability to manage workload across multiple practices with remote days.

Responsibilities

• Post insurance payments in Open Dental from EFTs, ERAs, paper checks, and virtual cards.
• Review EOBs and ERAs so adjustments, write-offs, and patient responsibility post correctly.
• Reconcil deposits against payment records.
• Research missing payments, unapplied funds, and posting discrepancies until resolved.
• Keep assigned practices current and free of backlog.
• Report payment trends and recurring issues to Hub leadership and practice teams.
• Join weekly calls with Practice Managers and Regional Directors.
• Follow HIPAA and RCM procedures whether in office or at home.

Skills

Dental RCM experience

EOBs/ERAs

Attention to detail

High-volume work

Tools

Open Dental

DentalXChange

Vyne

Google Workspace

Job description

We're hiring a Payment Posting Specialist for our centralized dental revenue cycle management (RCM) team. You'll own insurance payment posting and reconciliation for dental practices using Open Dental. About 90% of our payments arrive electronically, which is what makes the hybrid schedule work: two days in the office, three at home.

Responsibilities

• Post insurance payments in Open Dental from EFTs, ERAs, paper checks, and virtual credit cards
• Review EOBs and ERAs so adjustments, write-offs, and patient responsibility post correctly
• Reconcile deposits against payment records
• Research missing payments, unapplied funds, and posting discrepancies until they're resolved
• Keep your assigned practices current and free of backlog
• Report payment trends and recurring issues to Hub leadership and practice teams
• Join a weekly call with Practice Managers and Regional Directors
• Follow HIPAA and RCM procedures whether you're in the office or at home

Qualifications

• Dental insurance payment posting, dental billing, or dental RCM experience
• Working knowledge of dental EOBs, ERAs, PPO adjustments, deductibles, and coinsurance
• Strong attention to detail and the habit of fixing discrepancies instead of moving past them
• Able to manage a high volume of work across multiple practices and stay on track on remote days

Preferred: Open Dental, DentalXChange, Vyne, Google Workspace

Schedule and location

• Full-time, 40 hours per week
• Hybrid: in office Wednesdays plus one flexible day, remote the other three

Pay and benefits

• Depends on experience
• Health, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Disability, life, and supplemental insurance