Dental Patient Services Coordinator

Family Health Centers of San Diego; San Diego (CA); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Competitive Salary with Excellent Bene

Retirement Plan with Employer Match

Paid Time Off

Extended Sick Leave and Paid Holidays

Medical/Dental/Vision/FSA/Life Ins

Employee Discounts

Wellness Programs

Job summary

Family Health Centers of San Diego is seeking a Medical Administrative Assistant to manage patient check-in/check-out, verify demographics and insurance, and ensure accurate EHR documentation. The role involves collecting co-pays, scheduling appointments, processing referrals, and handling billing inquiries in a fast-paced clinic environment.

You will support a diverse patient population, with preferred bilingual English/Spanish abilities, and collaborate with clinical and administrative teams

Qualifications

• High School diploma or GED required.
• Medical Assistant certification or related credential preferred.
• 1–3 years of administrative or customer service experience in healthcare.

Responsibilities

• Manage patient check-in and check-out, verify demographics and insurance, and ensure accurate charting in the EHR.
• Collect co-pays and payments from patients and handle self-pay transactions.
• Schedule appointments, process referrals and authorizations, and respond to billing inquiries as needed.
• Demonstrate proactive patient service, identify needs, and collaborate with leadership to resolve concerns.
• Perform general clerical duties including scanning, data tracking, and mail handling.

Skills

Customer service

Multi-tasking

Data entry

Cash handling

Scheduling appointments

Bilingual English/Spanish

Education

High School diploma or GED

Medical Assistant certification

CNA certification

Tools

Electronic Health Records

Billing software

Microsoft Windows

Job description

Family Health Centers of San Diego is seeking a Medical Administrative Assistant to manage patient check-in/check-out, verify demographics and insurance, and ensure accurate EHR documentation. The role involves collecting co-pays, scheduling appointments, processing referrals, and handling billing inquiries in a fast-paced clinic environment.

You will support a diverse patient population, with preferred bilingual English/Spanish abilities, and collaborate with clinical and administrative teams