Dental Treatment Coordinator & Front Desk Pro - Bilingual

Chcahealth; Sacramento (CA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Vacation, holiday & sick paid time off

401(k) with match

Employee assistance program

Job summary

Community Health Centers of America in Sacramento seeks a Dental Treatment Coordinator & Front Desk Assistant to manage patient flow, treatment planning, billing intro, and scheduling. The role combines patient-facing duties with administrative tasks and financial coordination to support clinic operations.

Requirements include dental field experience, CPT code knowledge, and strong communication. Bilingual English/Spanish or other languages are preferred; high school diploma required.

Qualifications

• Experience in the dental field and knowledge of CPT codes is mandatory.
• Two years experience in dental treatment coordinator required, 5 years preferred
• Strong knowledge of dental HMO and Medi-Cal dental plans, insurance verification, fee schedules and financial presentation
• Experience with dental management software and proficiency in MicroSoft Excel and Office suite
• Excellent communication and interpersonal skills to effectively interact with patients and dental team members
• Strong organizational skills with focus on accuracy, detail and multitasking
• High school diploma or equivalent
• Bilingual English and Spanish, Russian, Farsi or Pashto preferred

Responsibilities

• Greet and welcome patients to the dental office with compassion and professionalism, assisting with check-in and check-out processes
• Partner with dentist to present treatment plans to patients, providing clear explanations and answering questions. Educate patients on benefits, insurance coverage and financial options. Help address financial barriers.
• Verify insurance eligibility and benefits and manage submission and follow-up of dental claims, pre-estimates and referrals.
• Schedule and confirm appointments for dental treatments
• Coordinate with dental team to ensure smooth patient flow and efficient treatment scheduling
• Maintain accurate patient records and update information timely to support treatment and billing consistent with HIPAA and requirements
• Assist with managing office inventory and ordering supplies

Skills

Communication skills

Bilingual English/Spanish

Attention to detail

Multitasking

Teamwork

Customer service

Education

High School Diploma or GED

Tools

Dental management software

Microsoft Office

Excel

Job description

Community Health Centers of America in Sacramento seeks a Dental Treatment Coordinator & Front Desk Assistant to manage patient flow, treatment planning, billing intro, and scheduling. The role combines patient-facing duties with administrative tasks and financial coordination to support clinic operations.

Requirements include dental field experience, CPT code knowledge, and strong communication. Bilingual English/Spanish or other languages are preferred; high school diploma required.