Dental Patient Experience Coordinator

Johnson Family Dental; Lynnwood (WA); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

PTO

Health insurance

Dental coverage

Vision coverage

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k plan

Job summary

Smile Brands Inc. seeks a Patient Care Coordinator in Washington to create a welcoming experience, assist with check-in/check-out, verify insurance, and guide patients through visits with professionalism.

You will help arrange payments for treatment and support patients from scheduling to completion, ensuring a smooth experience. This role emphasizes outstanding customer service and patient engagement at all times.

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.
• Assist patients with check-in/check-out, verify insurance, schedule appointments and explain payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Dental terminology

Communication

Interpersonal skills

Job description

Smile Brands Inc. seeks a Patient Care Coordinator in Washington to create a welcoming experience, assist with check-in/check-out, verify insurance, and guide patients through visits with professionalism.

You will help arrange payments for treatment and support patients from scheduling to completion, ensuring a smooth experience. This role emphasizes outstanding customer service and patient engagement at all times.