Dental Experience Coordinator

Smile Brands Inc.; Roseville (CA); On-site; USD 50,000 - 56,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach.

You will help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment, and you will assist with financial arrangements for treatment. The role involves greeting patients, guiding them through check-in/check-out procedures (including insurance verification), scheduling appointments, and explaining payment options with

Qualifications

• Must have TC dental experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Dental terminology

Customer service

Communication

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach.

You will help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment, and you will assist with financial arrangements for treatment. The role involves greeting patients, guiding them through check-in/check-out procedures (including insurance verification), scheduling appointments, and explaining payment options with