Dental Patient Experience Coordinator

Specialty Dental Brands; Gretna (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Oral Surgery Associates in Gretna, NE, seeks a dedicated Patient Coordinator to join our team. You’ll manage scheduling, assist patients through their care journey, and coordinate communication between patients and providers to ensure a smooth experience.

The ideal candidate has strong organizational and communication skills, with familiarity in dental practice management software. We value a patient-centered approach and professional front-office conduct in a fast-paced dental setting.

Qualifications

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental/healthcare scheduling preferred.
• Strong organizational and multitasking skills; excellent communication and patient service.

Responsibilities

• Manage patient scheduling and confirm appointments to fill open slots.
• Greet patients professionally on arrival and ensure they feel welcome.
• Register new patients and update demographics, collecting detailed information with accuracy.
• Coordinate with clinical team to minimize wait times and streamline patient experience.
• Maintain patient confidentiality per HIPAA and keep front office organized and welcoming.
• Take and relay messages timely to ensure effective communication between staff and providers.
• Oversee timely processing of mail and other administrative tasks supporting daily operations.

Skills

Organizational skills

Communication skills

Dental software

Education

High school diploma or equivalent

Job description

Oral Surgery Associates in Gretna, NE, seeks a dedicated Patient Coordinator to join our team. You’ll manage scheduling, assist patients through their care journey, and coordinate communication between patients and providers to ensure a smooth experience.

The ideal candidate has strong organizational and communication skills, with familiarity in dental practice management software. We value a patient-centered approach and professional front-office conduct in a fast-paced dental setting.