Dental Treatment Coordinator | Patient Care and Scheduling

Neighborhood Dental; Sioux Falls (SD); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Paid holidays

Paid continuing education

Paid uniform allowance

Employee referral bonus

Free dental care for you and family

Free CPR certification

Birthday gift card

Career growth opportunities

Job summary

Neighborhood Dental is seeking an experienced Dental Treatment Coordinator to join our Gretna, NE team. You will guide patients through treatment plans, explain options, and coordinate scheduling and payments to ensure smooth visits.

The ideal candidate has at least 1 year of dental treatment coordination experience, a friendly and positive demeanor, excellent customer service, and strong knowledge of dental terminology.

Qualifications

• At least 1 year of Dental Treatment Coordinator experience
• Excellent customer service skills
• Strong knowledge of dental terminology and procedures
• Excellent communication and interpersonal skills
• Strong computer skills
• Ability to multitask and stay organized in a busy environment
• Dependable and reliable work ethic
• Ability to work independently while also being a strong team player
• Positive attitude and genuine desire to help patients

Responsibilities

• Review treatment plans accurately and thoroughly with patients
• Explain treatment options and payment options
• Communicate effectively with dentists and team members to help achieve goals
• Greeting and scheduling patients as needed
• Collect patient payments at the time of service when needed
• Verifying and updating patient information
• Monitoring the daily schedule and ensuring efficiency
• Following up with patients regarding recommended treatment and continuing care
• Contacting patients by phone, text, and email
• Working to increase treatment acceptance and continuing-care reappointment rates
• Monitoring and contacting the continuing-care/treatment manager list daily
• Using Solutionreach and Dentrix Ascend effectively
• Bringing a positive, encouraging attitude to the team every day
• Recognizing and supporting the hard work of teammates
• Staying organized, accurate, and focused while managing multiple responsibilities

Skills

Dental Treatment Coordinator

Customer service

Communication skills

Interpersonal skills

Computer skills

Multitasking

Organizational skills

Dependability

Team player

Positive attitude

Tools

Solutionreach

Dentrix Ascend

Job description

Neighborhood Dental is seeking an experienced Dental Treatment Coordinator to join our Gretna, NE team. You will guide patients through treatment plans, explain options, and coordinate scheduling and payments to ensure smooth visits.

The ideal candidate has at least 1 year of dental treatment coordination experience, a friendly and positive demeanor, excellent customer service, and strong knowledge of dental terminology.