Dental Patient Coordinator

The Smilist; Jackson Township (NJ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Professional development

Job summary

The Smilist in Township of Jackson, NJ is seeking a Patient Coordinator to join our warm, patient-focused dental team. You’ll greet patients, manage front desk tasks, verify information, and help keep the daily schedule running smoothly.

This full-time role offers competitive pay, health, dental and vision insurance, opportunities for professional growth, and a collaborative environment where your contributions make a lasting impact in the community.

Qualifications

• Previous experience as a dental receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
• Friendly, professional, and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the team.
• Comfort discussing appointment scheduling, insurance information, and patient payments.

Responsibilities

• Welcome and assist patients: Create a warm, positive first impression.
• Handle front desk communications: Answer calls, relay messages, and coordinate with the team.
• Coordinate patient check-in: Verify information and insurance details.
• Support payment collection: Collect payments and communicate balances clearly.
• Keep the office organized: Maintain accurate records and support daily operations.
• Support the patient schedule: Coordinate appointments and reduce gaps.
• Partner with the clinical team: Notify arrivals and help keep the schedule running.
• Contribute to practice growth: Help patients navigate visits and encourage continued care.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Team collaboration

Patient-focused

Tools

Dentrix

Job description

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Township of Jackson, NJ
• Schedule: Full Time - Monday through Friday + rotating Saturdays
• Pay Range: $24.00-$28.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You’ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Who You Are

• Previous experience as a dental receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.