Dental Patient Coordinator

WHITE PEARL DENTISTRY; Ann Arbor (MI); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Uniform Allowance

401(k)

Employee discounts

Flexible schedule

Paid time off

Job summary

WHITE PEARL DENTISTRY in Ann Arbor, MI is seeking a part-time dental receptionist to join our friendly team in a state-of-the-art office. Ideal candidates will have strong customer service skills and 1 year of previous front office experience. The role involves greeting patients, scheduling appointments, and ensuring a welcoming environment.

The position offers flexible scheduling, supportive colleagues, and opportunities for professional growth.

Qualifications

• 1 year of previous dental or medical front office experience required.
• Experience with Dentrix a plus.
• Ability to be professional, warm, and friendly with patients.

Responsibilities

• Greet and check in patients.
• Update contact and insurance information as needed.
• Schedule appointments and collect patient payments.

Skills

Customer service skills

Time management

Multi-tasking

Verbal communication

Written communication

Education

1 year front office experience in dental or medical

Tools

Dentrix

Microsoft Office

Google Suite

Job description

Benefits:

• Uniform Allowance
• 401(k)
• Employee discounts
• Flexible schedule
• Paid time off

JOB DESCRIPTION

We are looking for a part time professional, reliable, and friendly dental receptionist to join our great team in our state-of-the-art office! 1 year of previous dental or medical front office experience required. Ideal candidate will be detail oriented, organized, and a team-player, along with having a warm and calm demeanor. Communication, time management and multi-tasking skills a must. Strong emphasis on customer service. We are looking for a part time team member three to four days per week.

Office Hours:

Monday & Wednesday - 9 am to 6 pm

Tuesday & Thursday - 8 am to 5 pm

Office highlights:

General dentistry, cosmetic dentistry, and Invisalign. Dentrix software. Digital x-rays, digital scanners, dental lasers. Supportive team, family-like environment, friendly established patients.

Job expectations:

• greeting and checking in patients
• updating contact and insurance information as needed
• answering phones
• scheduling appointments, including making follow-up appointments
• checking office mail, email, texts, and voicemail
• collecting patient payments
• keeping front office & waiting room areas clean and orderly
• following HIPAA guidelines to ensure patient confidentiality

Experience and requirements:

• previous front office (dental/medical) 1 year
• experience with Dentrix a plus
• exceptional customer service and phone skills
• ability to be professional but also warm and friendly with patients
• strong verbal and written communication skills
• ability to multi-task, time-manage, and problem solve
• proficient with computer software- Microsoft, Google, Gmail, etc
• willingness to help team members as needed

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

Ann Arbor, MI 48103 (Required)

Ability to Relocate:

Ann Arbor, MI 48103: Relocate before starting work (Required)

Work Location:

In person