Dental Patient Care Navigator — Treatment & Scheduling

Modern Dental Smiles; Florida; Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Benefits

Paid Time Off

Paid Holidays

Training & Development

Zusammenfassung

Modern Dental Smiles in Jupiter, FL seeks a Patient Care & Treatment Coordinator to guide patients from consultation to treatment completion. You'll present treatment plans, educate patients on billing and insurance, coordinate appointments, and work with doctors and front desk staff in a supportive, patient-first environment.

We offer stable hours, health and dental benefits, PTO and paid holidays, plus ongoing training and professional development opportunities to help you advance your career

Qualifikationen

• 3+ years of front office or patient coordination experience in a dental setting.
• Hands-on experience navigating the patient ledger, explaining insurance coverage, and reviewing billing details clearly with patients.
• Experience presenting treatment estimates and discussing payment arrangements.
• Familiarity with dental terminology across general, cosmetic, implant, or orthodontic care.
• Experience with Dentrix and other dental practice management software (or Dental Intelligence) is a plus.
• A naturally positive, empathetic approach with strong communication skills and a commitment to our team’s shared goals.

Aufgaben

• Treatment Presentation: Review doctor-recommended treatment plans with patients, explaining procedure steps and answering questions with clarity and empathy.
• Ledger & Billing Education: Walk patients through their account ledger, explaining billing breakdowns, insurance coverage details, and out-of-pocket balances so they feel completely confident in their financial care plan.
• Financial Guidance: Walk patients through fee estimates, expected insurance benefits, and flexible payment arrangements.
• Scheduling & Care Follow-Up: Coordinate appointment scheduling for recommended care and proactively follow up on pending treatment plans to help keep patient care on track.
• Patient Advocacy: Serve as a reassuring guide for patients who may feel hesitant or anxious about moving forward with their care.
• Clinical Collaboration: Partner with doctors, hygienists, and front desk staff to ensure daily schedules flow smoothly and records stay updated.

Kenntnisse

Front Office

Billing/Ledger

Treatment Estimates

Dental Terminology

Practice Mgmt Software

Communication & Empathy

Tools

Dentrix

Dental Intelligence

Jobbeschreibung

Modern Dental Smiles in Jupiter, FL seeks a Patient Care & Treatment Coordinator to guide patients from consultation to treatment completion. You'll present treatment plans, educate patients on billing and insurance, coordinate appointments, and work with doctors and front desk staff in a supportive, patient-first environment.

We offer stable hours, health and dental benefits, PTO and paid holidays, plus ongoing training and professional development opportunities to help you advance your career