Dental Office Manager

Paycom - ATS; Wellington (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Paid Time Off

Paid Holidays

Job summary

Modern Dental Smiles is seeking an experienced Office Lead to manage daily operations across multiple Palm Beach County locations. You will oversee patient flow, scheduling, and a dynamic team of front office and clinical staff while aligning with the owner’s vision for transparent financial education and patient care.

The role offers full-time hours, competitive compensation based on experience, health and dental benefits, and PTO/Holidays.

Qualifications

• 5+ years of dental office management or leadership experience.
• Experience with dental insurance verifications and claim statuses.
• Proven track record in office operations and team building.
• Proficient with Dentrix or similar dental management software.
• Positive, solution-oriented leadership aligned with owner’s vision.

Responsibilities

• Oversee daily office operations, maintaining smooth patient flow, schedule optimization, and a productive, stress-free office environment.
• Lead, mentor, and support front office and clinical staff; foster a positive, accountable team environment aligned with practice goals.
• Oversee dental insurance verifications, eligibility confirmation, claim status follow-ups, and patient account ledgers for clear billing education.
• Ensure accurate ledger management and effective management of balances, claims statuses, and collections.
• Partner with Treatment Coordinators to present complex multi-specialty treatment plans with transparent financial options.
• Utilize Dentrix (and Dental Intelligence) to track practice performance metrics and appointment capacity.

Skills

Dental office leadership

Operations management

Team leadership

Billing & insurance education

Dentrix software

Tools

Dentrix

Job description

Job Location: Wellington Office - WELLINGTON, FL 33414, Position Type: Full Time, Job Shift: Day,

About Modern Dental Smiles

Modern Dental Smiles is an established, premier privately owned dental practice led by a single owner across three state-of-the-art locations in Palm Beach County (Jupiter/Juno Beach, Boynton Beach, and Wellington). Our dynamic team consists of multiple dental associates, experienced hygienists, and dedicated administrative and clinical support professionals working together to provide comprehensive care.

Our Vision & Leadership Culture

We believe that great practice leadership starts with an inspiring, healthy, and positive work culture. In our practice, transparent billing education and financial clarity are essential parts of our core culture. We value an Office Lead who brings genuine, uplifting energy to work and in their everyday life, fostering strong team unity, accountability, and mutual respect. In this role, you will serve as the operational anchor of our practice—aligning closely with our owner’s vision, empowering our staff, and ensuring our high standards of patient care and transparent financial education are delivered every single day.

Why You’ll Love Leading With Us

• Doctor-Owned & Vision-Driven: Enjoy leading in a cohesive, supportive environment without the red tape of corporate dentistry.
• Stable Leadership Schedule: Full-time hours, Monday – Friday, 8:00 AM – 5:00 PM.
• Competitive Compensation & Benefits: Highly competitive salary based on experience, health insurance options, dental benefits for you and your family, and Paid Time Off (PTO) / Paid Holidays.
• Multi-Location Impact: Collaborate across providers and locations with direct support from ownership.

Key Responsibilities

• Operational Leadership: Oversee daily office operations, maintaining smooth patient flow, schedule optimization, and a productive, stress-free office environment.
• Team Empowerment & Culture: Lead, mentor, and support front office and clinical staff; foster a positive, accountable team environment aligned with practice goals.
• Ledger & Insurance Oversight: Oversee dental insurance verifications, eligibility confirmation, claim status follow-ups, and patient account ledgers to ensure clear billing education and financial clarity for our patients.
• Financial & Billing Clarity: Ensure accurate ledger management, clear billing education for patients, and effective management of account balances, claims statuses, and payment collections.
• Treatment Presentation Support: Partner with Treatment Coordinators to ensure complex multi-specialty treatment plans (general, cosmetic, implants, ortho) are presented clearly with transparent financial options.
• Practice Systems Management: Utilize Dentrix (and Dental Intelligence) to track practice performance metrics, appointment capacity, and operational efficiency.

Qualifications:

What We Are Looking For

• 5+ years of successful Dental Office Management / Dental Leadership experience.
• Familiarity with dental insurance verification, checking claim statuses, and managing patient account ledgers.
• Proven track record in dental office operations, schedule management, team building, and patient relations.
• High proficiency in Dentrix (and other dental management platforms).
• A naturally positive, solution-oriented leader who communicates with clarity, acts with integrity, and thrives in bringing our owner’s vision to life.