Dental - Patient Care Coordinator

Hopkins Family Dentistry; Blaine (MN); On-site; USD 55,104,000 - 74,390,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer contribution

Paid holidays

80 hours starting PTO/ESST

Continuing education and training

Job summary

University Ave Dental in Blaine, MN is seeking a friendly, organized Patient Care Coordinator to join our front-office team. You’ll be the first point of contact for patients, help them feel welcome, manage scheduling, and guide them through payments and insurance explanations.

Dental experience is welcome but not required. If you bring strong customer service, attention to detail, and a willingness to learn, we’d love to hear from you. This is a full-time, on-site role with competitive pay.

Qualifications

• Dental or medical billing, scheduling, or front-office experience is helpful.
• Willingness to learn and adapt to office software and processes.
• Strong communication and people skills in a patient-facing role.

Responsibilities

• Answer phones, assist patients, and schedule appointments.
• Help maintain productive schedules and fill appointment openings.
• Welcome patients and coordinate check-in and checkout.
• Collect payments and explain treatment estimates and patient balances.
• Help patients understand insurance benefits and available payment options.
• Support insurance verification, claims, and follow-up alongside the office manager.
• Maintain accurate patient records and communicate with the clinical team.
• Focus on phones, scheduling, and collecting payments; other billing tasks handled by the office manager.

Skills

Communication

Organization

Attention to detail

Customer service

Computer skills

Tools

Open Dental

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental - Patient Care Coordinator

Full Time Blaine, MN, US

Salary Range: $20.00 To $26.00 Hourly

Patient Care Coordinator

University Ave Dental | Blaine, MN
Full-time | $20-$26 per hour, based on experience

University Ave Dental is looking for a friendly, organized Patient Care Coordinator to join our front-office team! As one of the first people our patients connect with, you’ll help them feel welcome, keep their visits running smoothly, and make scheduling and payment conversations easy to understand.

Dental experience is welcome but not required. If you bring strong customer service skills, attention to detail, and a willingness to learn, we’d love to hear from you.

What you’ll do

• Answer phones, assist patients, and schedule appointments.


• Help maintain productive schedules and fill appointment openings.


• Welcome patients and coordinate check-in and checkout.


• Collect payments and explain treatment estimates and patient balances.


• Help patients understand insurance benefits and available payment options.


• Support insurance verification, claims, and follow-up alongside the office manager.


• Maintain accurate patient records and communicate with the clinical team.


• This role focuses primarily on phones, scheduling, and collecting payments, with responsibilities shared across the front-office team. The office manager handles much of the ongoing insurance and billing work behind the scenes.

What we’re looking for

• A warm, professional approach to patient service.


• Strong communication, organization, and follow-through.


• Comfort using computers and learning new software.


• The ability to manage several priorities while paying attention to details.


• A dependable team member who enjoys helping others.


• Previous dental or medical billing, scheduling, or front-office experience is helpful. Open Dental experience is a plus.

Schedule

This is a full-time position. Our office hours are Monday–Thursday, 7 a.m.–5 p.m., and Friday, 7 a.m.–1 p.m.

Monday–Friday availability is preferred, but we can discuss a full-time schedule with fewer hours. Friday coverage is required.

Pay and benefits

• $20–$26 per hour, based on experience.


• Medical insurance, with the company paying 50% of the employee premium after 90 days.


• 401(k) with a 3% employer contribution.


• Paid holidays.


• 80 hours of starting PTO/ESST.


• Continuing education and required training provided.